Casey Simonetta Email & Phone Number

Jacksonville, Florida, United States

Journeyman Electrician with a combination of field experience and formal education. Effective communicator with a decade of experience working with teams in both corporate and field environments. Worked as part of a team to complete new installations as well as perform renovations at existing locations. Experienced with high voltage systems as well as low.

Jacksonville, Florida Area

Responsible for handing inbound calls ranging from forgotten passwords to claim denials. Used a variety of research tools and resources to uncover and resolve issues in the healthcare space.

Jacksonville, Florida Area

Managed labor costs and labor allocation.Ensured balance between order accuracy and speed of service.Maintained appropriate inventory levels and adjusted amounts based on expected demand.Resolved disputes between team members.Continually tested internal controls regarding food safety and employee safety

Greater Atlanta Area

Assists in the testing of internal IT controls including user access provisioning and de-provisioning, change management, and backup and job processing controls following.Performs ITGC testing in order to evaluate control environments prior to issuance of SOC-2 reportsPerforms walkthroughs of client facilities and conducts interviews with employees..

Gained valuable knowledge concerning technologies involved with WiFi hotspots and network administrationDeveloped strong people skills and patience through support calls with less-knowledgeable customersDeveloped skills to identify and solve problems given unclear informationResponsible for over 10,000 locations nation-wide

Interacted with customers dailyKept inventories up-to-dateHandled over $1000 in sales each day

Learned technologies behind EMS(Emergency Response Systems) across GeorgiaGained valuable knowledge of radio system technologiesInteracted daily with Sheriffs and Mayors of several Georgia cities/countiesInstalled and updated equipment for EMS departments across GeorgiaMaintained communication between GTRI and all 159 County Sheriffs

Increased Open House traffic by 100%Doubled salary Constant Customer InteractionDeveloped new marketing methods to increase foot traffic to project sites