Casey Smith Email & Phone Number

Wesley Medical Centre

- Effectively communicating with a wide range of patients and external parties (i.e. Doctors, Hospitals) - Scheduling RO and nursing appointments while considering staff availability, diagnosis specific timeframes and departmental policies.- Managing a bust reception desk and answering/redirecting calls. - Working efficiently within a MDT to effectively exchange patient information and assist staff to provide holistic, person-centred care.- Accurately documenting interactions and updates to a patient's care in Mosaiq to assist the MDT and ensure continuity. - Treating patients from all backgrounds with respect, dignity and equity. - Answering all incoming phone calls and front desk enquiries in a timely manner. - Utilisation of Mosaiq v2.83 to accurately document previous patient medical reports and maintain patient confidentiality. - Billing and Receipting of patient invoices to PBRC and submitting to Medicare and DVA. - Maintaining a strong patient focus. - Demonstrating flexibility while supporting other GenesisCare Centres as a Patient Services Office: Chermside, Southport and Tugun

Brisbane, Queensland, Australia

- Refining digital skills while developing the company website and managing social media accounts across numerous platforms (i.e. Facebook, Instagram) - Independently preparing and editing social media advertisements to promote the company. - Improving interpersonal skills by effectively communicating with employees, students and parents. - Maintaining time management and organisational skills through scheduling tutoring sessions and preparing lesson content on a weekly basis. - Working alongside fellow co-founder to document invoices in a timely and accurate manner. - Enhancing leadership skills through the creation and expression of company values to employees. - Consistently communicating with colleagues to provide support and assist in maintaining a high-quality service.

Forest Lake, Queensland, Australia

- Worked alongside fellow tutors to cater to upwards of 20 students at a time. - Developed time management and communication skills through working with both primary school and high school students. - Work environment required a high level of adaptability, to ensure teaching method was catered to each individual student. - Developed interpersonal skills and effective communication through tutoring students of various ages and providing feedback to parents.

Education record

Grade 8 - Grade 12