Casey Talbot Email & Phone Number

Atlanta, Ga

• Eight weeks of extensive training completed in Atlanta, GA• Flight Leader qualified; conduct segment briefings, coordinate with pilots for entire trip, ensure service is completed properly, handle any customer complaints or disturbances• Self-managed while on trips• Extreme teamwork management- work with gate agents, pilots, ground crews, and other flight attendants every segment in order to get the plane out on time• Time management- everything about this industry relies on a clock; fast paced work environment with numerous tasks to complete at one time; must utilize the time given in order to depart on schedule, complete service and mandatory safety checks• Organization- complete required training before deadlines, complete schedule changes, work with tight flight connection times; entrusted with sensitive security information; responsible for own travel arrangements to and from work• Customer Service- face to face interactions with hundreds of customers everyday; selling the Delta brand every segment by ensuring service standards are met/exceeded; ability to remain calm in emotional and stressful situations

Wimberley, Texas

•Secondary decision maker for business activities •Inventory Supervisor •Organize schedule for Front of House •Daily revenue report analyst•Train new and current employees•Manage daily activities and employees•Directly involved in establishing, setting up, and organizing new restaurant location

Buda, Texas

• Oversee the leads generation software used in all four offices• Assure that agents are following up with customers promptly• Review and approve the necessary contracts and paperwork required for closings• Assist agents with the different technology used in the offices • Lead weekly office meetings and coordinate sponsorship opportunities

San Marcos, Texas

• Successfully team with co-manager to oversee all projects and events• Responsible for all interviewing and hiring• Weekly schedule making for 32 employees• Consistent coaching of staff to ensure high quality of service and food for guests• Inventory and ordering of all food and beverage weekly• Extensive cash handling; responsible for daily deposits and reports• Responsible for weekly auditing of cost of labor and goods• Involved in a yearly growth of 40% for the business

San Marcos, Texas

• Seasonal position during power plant’s outage• Daily use of Microsoft Word and Excel• Managed and maintained project documents in a timely fashion• Managed cleanliness of office, maintain office supplies inventory• Warehouse inventory organization and report for corporate office• Organized and assisted in other projects

Bachelors Of Arts, International Studies

Dean's List

Business, Spanish

Semester Abroad

Education record