Casey Tedder Email & Phone Number

Chattanooga, Tennessee, United States

Dalton, Georgia, United States

Chattanooga, Tennessee, United States

Developed and implemented improved methods for a records management system resulting in a generated $1M in additional projects proposals and inspectionsOrganized and established monthly conference calls which included the Sales, Project Management, and Quality management teams to strengthen communications efforts amongst team members Established key process indicators (KPI’s) and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problemsCreated processes, policies, and procedures for other areas within the department resulting in integrating production and quality assurance processes facilitating training to personnel on processes, policies, and proceduresHired, trained, and managed the Quality Assurance team overseeing scheduling, performance evaluations, and mentoring resulting in effective integration of processesTracked and reported quality metrics for the department clearly and concisely to senior management to use for performance reviews and bonus recommendations

Knoxville, Tennessee, United States

- Managed and serviced assigned territory accounts independently in various segments via face-to-face contact through effective business planning, forecasting, and budgeting increasing sales in multiple territories- Customer service-oriented sales representative with a track record of consistently exceeding established goals and objectives- Prospected for new business and analyzed sales potential to develop sales contact opportunities- Conceptualized and implemented effective call plan through reporting tools to achieve territory goals

Knoxville, Tennessee, United States

This was a new branch and through networking throughout the local community we had 2.2 million in loan balances by May 2012Conducted the analyses of a client’s credit history and provided advice regarding the best loan services that suited their needsImplemented training and delivered exceptional assistance and guidance to staff to carry out quick steps in achieving goalsDeveloped, enhanced, and implemented business and sales plans to increase branch profitabilitySupported branch manager in sales leadership, profit and loss management, and customer services scores