Casey Tigue Email and Phone Number

Led the enrollment of 700 PCs into Microsoft Intune management, leveraging Azure Active Directory for streamlined device administration and security compliance.Utilized PowerShell scripting to automate and streamline labor-intensive tasks, significantly reducing time spent on manual processes.Served as the project lead for a range of technical tasks, including group policy management, conference room tech support, active directory management, server maintenance, and Microsoft Teams room console programming.Monitored security compliance and employed PowerShell scripting to maximize compliance efficiency while minimizing labor time.Utilized Matrix42 ticketing system to address level 2-3 IT support tasks, delivering smooth and efficient resolutions to user incidents and requests.

Performed technical tasks such as computer & hardware installation, hard drive imaging, hardware diagnostics & repair, asset management, and large scale hardware deployment.Provided technical support to over 10 different departments, including Engineers, Accountants, HR, and Executives.Managed the deployment and maintenance of 200+ workstations, ensuring 99.9% uptime and meeting rigorous SLAs for a network supporting over 500 end-users in a fast-paced corporate environment.Trained both new and senior employees in various technical skills learned from personal innovations.