Casey Tran Email & Phone Number

Seattle, Washington, United States

Coordinate and oversee daily operations for an integrated FQHC Community Health Center, including dental and medical primary care with integrated behavioral health and midwifery services. Responsible for all site level administrative and operations functions, including: • Manage clinic operations for Dental service line and cross-cover in Medical, develop and implement organizational and strategic goals while effectively communicating with my team to cascade pertinent organizational information to all staff.• Hire and onboard direct and non-direct reports and provide ongoing coaching and support. Provide support to the team to address individual performance issues, develop improvement plans and lead with empathy and retention in mind. • Oversee set-up, maintenance, and management of administrative support systems, ensuring information is complete, accurate and clinic goals and deadlines are met. Manage and respond to fluctuations in patient access, demand, and satisfaction; Integration of service lines within the sites to meet patient need and maximize efficiency.• Work in partnership with site and program clinical leader to manage staffing levels, patient schedules, quality outcomes and to support the organizations strategic goals.• Plan monitor and manage annual budgets. Monitor and communicate productivity to senior Leadership and providers in partnership with clinical site director.• Plan and Lead/Co-lead staff meetings, trainings, and team building activities.• Participate in leadership meetings and leadership development activities.• Identify and resolve issues and concerns for patients and staff, escalating as needed to appropriate resources.

Seattle, Wa

Managed Operations for Medical Primary Care Clinic, with Behavorial Health and Midwifery integrated service lines.

Seattle, Washington, United States

Served in dual role of front office Patient Services Supervisor and Administrative Assistant. Managed team of 4 Patient Service Representatives.

Seattle, Washington, United States

Served in dual roles of front office Patient Services Supervisor, and back office Medical Clinic Supervisor. Managed team of 4 patient service representatives, 5 Medical Assistants, and 1 Medical Clerk.

Seattle, Washington, United States

Served in dual role of Clinical Medical Assistant and Medical Clerk. Administrative duties included: processing of incoming medical records, completion and maintenance of medical clerk EHR inbox tasks, fax all outgoing paperwork and records, process medication prior authorizations and durable medical equipment prescription orders.Clinical duties included: Phlebotomy (MA lab shifts), Injection/vaccination administration, examination support, patient education, vital signs, charting (Nextgen and EPIC), EKG’s, patient rooming, OB back-up M.A.