Casey Wall Email and Phone Number

Responsible for the overall supervision and management of 24 residence halls and two apartment complexes totaling 7700 beds. Lead a team of over 500 professional, civil service and paraprofessional employees with direct supervision of full-time Associate Directors and support staff.Provide leadership and strategic visioning for the department consistent with the University's vision, mission and values. Develop and expand initiatives that encourage student participation, community development and ethical responsibility. Actively project the values of diversity and inclusion and work proactively and successfully with a diverse population of students and staff.Assure the room assignment process for both new and returning students achieves the goals for the enrollment and development of students.Develop, propose and actively manage an annual budget. Assist in the planning, development and implementation of a self-sufficient budget for University-wide housing operations.Coordinate Residence Life involvement in all aspects of crisis management and the student conduct process. Oversee marketing and communications efforts for the department: on-campus living experience, hiring processes, housing and other revenue opportunities.Provide direction to the programmatic efforts of the department. Create developmental opportunities that help students engage within their communities and develop life skills in an environment that supports student success and well-being.Work to preserve and promote the living and learning experiences in partnership with the residential Collegiate Professors.

•. President, October 2024 • President-Elect, October 2023 to October 2024• Chair, Strategic Initiatives. October 2022 to October 2023• Chair, Corporate Relations. June 2016 to October 2017• Received the NEACUHO Distinguished Service Award, October 2017• Member, Annual Conference Host Committee. June 2016 to October 2017• Received the NEACUHO Outstanding Service Award, June 2015• Co-Chair, Structure & Governance Task Force. June 2014 to June 2015• Member, Annual Conference Host Committee. June 2014 to June 2015• Member, Structure & Governance Task Force. January 2014 to June 2014• Received the NEACUHO Professional Development Award, May 2014• Chair, Professional Development Committee. Executive Board Member. June 2012 to June 2014o Plan and implement Fall Drive-In Conference and Mid-Level Institute.• Member, Programming Committee. June 2012 to June 2013• Chair, New Professional Development Committee. Executive Board Member. June 2011 to June 2012o Plan and implement two RD2B Conferences, New Professionals Conference, Annual Conference New Professional Orientation and Scavenger Hunt.• Member, Risk Management & Legal Issues Committee. June 2010 to June 2011o Research, plan and present webinar to membership on “Cyber Bullying”.• Member, Social Issues Committee. June 2009 to June 2010o Co-Chair of LGBT & Friends Retreat, plan and implement retreat day.• Member, Annual Conference Host Committee. November 2008 to June 2009

In addition to my responsibilities as Director of Residential Services, I support the student experience in a variety of ways: - Serve as a member of the Division of Student Affairs leadership team. - Provide leadership in the area of capital planning for the physical spaces on campus managed by the Division of Student Affairs. - Responsible for diversity, equity and inclusion initiatives for the Division of Student Affairs and serve as a division representative on the Diversity Council for the university.- Developed, launched and co-chaired the Bias Response Team for the entire university community.- Serve as a conduct officer in the campus conduct system through the Dean of Students Office.- Work collaboratively with the Title IX Coordinator as a Deputy Title IX Coordinator.- Work as an active member of the emergency preparedness team, including WPI’s COVID-19 Emergency Response Team (CERT) from January 2020 to Oct. 2021. - Assist with the strategic planning and assessment activities for the Division of Student Affairs.

• Department head overseeing residential operations, residential education, identification card services and summer conferences. Provide vision and strategic direction for the future of the residential student experience, and capital investment in the residential facilities through new construction and renovation. Including multi-year on campus housing forecasting based on undergraduate enrollment projections. • Lead administrator for the 2400+ bed residential housing system including housing for both undergraduates and graduate students in traditional residence halls, apartment complexes as well as off-campus university owned properties (and during the COVID-19 pandemic rented hotel property). • Responsible for departmental budget of approximately $22 million annually. • Directly supervise the Senior Associate Director and the Associate Director of Residential Education. Provide leadership in their roles supervising the Assistant Director of Operations, Residential Services Assistant, four professional Community Directors and over 80 paraprofessional student positions.• Serve as the Appeal Coordinator for: housing and meal plan contract release requests and residential student conduct cases.• Contributing member of the University Capital Planning Group and the Student Task Force, both in the Finance and Operations Division of the university. • Advise the LEGO Club, student organization September 2018 to present.• Co-Advise The Alliance, LGBTQIA student organization September 2017 to present. • Serve as Administrator on Call for University through the Dean of Students Office.

Member of the Residential Services leadership team, and provide leadership for the day-to-day student experience in the residence halls and graduate student housing. Responsible for managing the day-to-day operations of the Residential Services office, including maintaining appropriate customer service standards. Develop, implement, and assess a residential curriculum for all campus residents. Directly supervise and provide professional development for the Community Director staff and one graduate assistant.

- Chair, Development Committee

Newing College (& Dickinson Community starting Nov. 2013) responsible for overall operation of four (eight) residence halls housing 1500 (3000) students throughout the academic year, including managing Newing College (and Dickinson Community) Area Office and budget totaling more than $30,000 ($60,000). Supervise, train and evaluate one (two) professional Support Staff, four (eight) Resident Directors. Second- line supervisor four (seven) Graduate level Assistant Resident Coordinators and 59 (115) para-professional staff (including Resident Assistants). • In collaboration with Faculty Masters (tenured Faculty members) develop a living/ learning environment that fosters student learning outside of the classroom. Including managing and evaluating Living Learning Community focused on Leadership and creating three academic themed Living Learning Communities with a residential component. Themes include Education, Global Engagement, Entrepreneurial Business. In addition to managing Computer Robotic Engineering Learning Community. • Review, assign and track Student Conduct cases for all 7000 residential students and assign to Charging Administrators. Advise Charging Administrators with full sanctioning abilities on Rules of Student Conduct. Serve on Student Conduct Hearing Board.• Coordinate and oversee Assistant Residential Coordinator and Assistant Community Director (Graduate level staff) hiring process for all residential communities across campus. • Manage Chenango-Champlain Collegiate Center, Multipurpose Room & Common Space usage and calendar– including supervision of 12 para-professional student manager staff members. June 2012-Present

Hillside and Susquehanna Apartment Communities responsible for overall operation of two calendar year apartment communities totaling over 1000 beds with budget of over $22,000. Supervised, trained and evaluated two professional Support Staff, two Community Directors. Second-line supervision of two Graduate level Assistant Community Directors and 30 para-professional staff (including Resident Assistants). • Coordinated and oversaw campus wide summer conference housing and summer student housing operation for the Department of Residential Life. Served as housing liaison for all summer camps and conferences staying at the University.• Selected, trained, supervised and evaluated two to three live in Summer Conference Coordinators and 12 to 15 para-professional Summer Conference Assistants. • Built and maintained schedule of summer residence hall usage with input from Physical Facilities and Associate Director of Residential Life for Operations.• Worked as liaison between Residential Life and offices on campus including: Student Support Services, Equal Opportunity Program, Academic Support Services, Upward Bound; to ensure summer housing services are high quality. • Maintained working relationship with outside vendors including: Seattle Technology – Conference Programmer software and Bates Troy – Linen supplier.• Coordinated academic year early arrival process for international students, student athletes and student employees.

• In Hillside Community as Community Director oversaw calendar year operation of apartment housing with 703-655 beds. Managed community office, supervised, trained and evaluated one full time support staff member, one Assistant Community Director, 19 to 17 para-professional student staff (including Resident Assistants). August 2009 to June 2011• In Newing College, Endicott Hall as Resident Director oversaw academic year operation of 200 bed residence hall with themed housing, including supervision of Resident Assistant staff. October 2008 to June 2011 • Participated in live-in staff duty rotation serving a student population of over 6,500 and responded to crisis situations.• Worked with Senior Associate Director of Residential Life for Housing and Crisis Management on student housing process and developing a comprehensive Crisis Management Manual for various levels of staff. August 2010-May 2011• Worked with the Student Affairs Assessment and Strategic Initiatives Office and the Office of Campus Life on the assessment of Campus Life “Late Nite” programs. January 2010-May 2010• With Associate Director of Residential Life for Facilities coordinated and oversaw salvage of two residence halls and one group of offices prior to demolition. May 2009 to July 2009• Committee Involvement: Resident Director Search, Student Health Advisory, Co-Chair Resident Assistant Training, Learning Outcomes and Assessment, Personal Safety Advisory, Student Conduct Board Selection, LGBT Pride Week.

• Supervised, scheduled, and evaluated four full-time student employees.• Coordinated and oversaw salvage of two residence halls and one group of offices prior to demolition.• Maintained working relationship with Physical Facilities, outside contractors and vendors as well as residence hall maintenance staff for 25 residence halls and two apartment complexes.

• Oversaw operations of two residence halls housing over 400 sophomore students in suite style housing.• Supervised one Graduate Assistant Hall Director and 26 to 21 para-professional student staff (including Resident Assistants & Summer Conference Assistants).

• Worked on a team of eight including: Summer Conference Coordinators, Assistant Director for Residential Education and Custodial Superintendents for 22 residence halls.• Served as housing liaison for all summer camps and conferences staying at the University.• Hired, trained and supervised a staff of 10 to 14 Summer Conference Assistants.• Managed budget of $4,000 for expenditures and needs throughout the summer.• Generated invoices and damage billing for groups residing in residence halls, bringing in over $800,000 per summer to the University.

• Oversaw day to day operations, including supervision of para-professional staff and senior staff, for three residence halls, housing 300 undergraduate and graduate students.• Assisted in selection, training, evaluation and overall supervision of para-professional student staff campus wide.• Coordinated all aspects of programming for all residence halls on campus, including disseminating funds to all para-professional staff on campus.