Casey Webb Email & Phone Number

Fairfax, Vt, Us

• Train newly employed providers, clinical and non-clinical staff to the Electronic Medical Record (EMR). • Assist with schedule, template and documentation builds within the Meditech EMR.• Identify opportunities for process improvement, and optimization within the EMR and educate end-users. • Responsible for integrated testing support for system upgrades.• Content expert specifically for ambulatory physician practices.• Collaborate with Information Systems, Patient Financial Services, and Northwestern Medical Group Leadership to champion change.

• Supervised non-clinical staff members and performed annual staff appraisals on Practice Support Specialists and Rehab Aides. • Managed daily operations of multiple clinics, including time off requests and timecard approval. • Developed and implemented multiple processes daily, weekly, monthly, and annually to improve workflows.• EMR super user, duties included but were not limited to building schedules, implementing new programs, provided training and developed user manuals and guides. • Reviewed and responded to insurance denials and inquiries in collaboration with PFS & HIM. • Assisted with Practice Support Specialist and Patient Account Representative duties as needed.

• Assisted with daily operations of multiple clinics, including time off requests and timecard approval. • Developed and implemented multiple processes daily, weekly, monthly, and annually to improve workflows.• EMR super user, duties included but were not limited to building schedules, implementing new programs, provided training and developed user manuals and guides. • Reviewed and responded to insurance denials and inquiries in collaboration with PFS & HIM. • Assisted with Practice Support Specialist and Patient Account Representative duties as needed.

• Provided excellent customer service, both in person and while answering multiline phones.• Managed and maintained therapist schedules.• Scheduled, cancelled, and assisted with any patient inquiries.• Worked as a liaison between departments ensuring proper payment and billing processes. • Processed co-pays and payments for non-covered services; light accounting procedures.• Obtained insurance verification and pre-authorizations.

•Provided one on one support for individuals with developmental disabilities.•Provided care on an as needed basis.•Provided overnight support as needed, personal care and community interaction.•Experience with facilitated communication, C.P.R, and first aid trainings.