Casey Alcala Email & Phone Number

Columbia, Tennessee, United States

Columbia, Tennessee, United States

Key Job Responsibilities:Provide Top Leadership and day to day management of a multi million dollar grossing store for a top 25 national electronics and appliance retail locationHire and train all employees at the store level, including car audio installers, home delivery crews and sales associates.Maintain communications between the store and personnel at the main office to make sure our message was the same as the company's overall message.Delegate and assign proper duties to the proper personnel to ensure time was properly used by all employees.Motivate and encourage sales personnel to better themselves as sales people and make more money for the sales staff and the company.Maintain and analyze inventory for proper inventory and opportunities to make sure logistics are consistently accurate.Used problem solving skills and customer service to ensure smooth operation for 3 retail store locations as well as online orders.Show employees and customers a strong front while being in the public during a global pandemic.Presented excellent customer service to all customers, but specifically those customers who could not be helped by my fellow employees

Clarksville, Tennessee Area

Train and Motivate sales staff.Handle advanced paperwork and customer relations.Acquisition of new business focusing on Real Estate Agents, Building Contractors, Rental Agencies and New Home Builders.Maintenance of existing business and clients.Represent the company in professional networking events and opportunities.Supervise the maintenance and planogram of store floor and product.Provide outstanding customer service.

Greater Chicago Area

Acquisition of new business and clients.Maintenance of existing business and clients.Represent the company in professional and networking events and opportunities. Including Government, supplier diversity, and other commercial business opportunities.Maintain and update company profile over numerous government procurement and supplier diversity web sites.Initiate and nurture relationships with personnel in foreign offices who hold a position similar to mine with the goal of mutually beneficial relationships involving complex foreign trade sales.Communications with foreign partners, existing and potential customers as well as government officials.

Education record

Education record

Education record