Senior Customer Facing Supply Chain Specialist
Current• Drive baseline and promo forecast and performance maintenance in the customers forecasting tool.• Adjust customer forecast to align with POS trends at both the Distribution Center and Store levels.• Manage new item introduction with sales and develop the exit strategy for discontinued items during planogram updates.• Optimize orders by analyzing customer ordering patterns and identify improvement opportunities.• Track in-stocks, fill rate, Warehouse Ship to Arrive (WSTA), Weeks of Supply (WOS), and forecast error to identify drivers of low performance.• Partner with customer on replenishment strategies to deliver seasonal and promotional events.• Lead weekly meetings to improve in stocks, drive sales, optimize inventory and improve forecast accuracy.Key Results• Drove $3.6MM in increased sales via partnership with customer to source orders to out of network DCs with available inventory• Oversaw and managed 13% growth of store in-stock percentages across 5 NHS core brands