Casey Blake Email & Phone Number

Washington, DC, US

Tysons, Virginia, US

-Lead strategy and product management efforts for Alarm.com’s Partner Portal and MobileTech app offerings (B2B) which see over 50k monthly users across 50 countries. -Manage a team of 5 product managers and 1 program manager.-0 to 1 product lead for Discover feature (B2C) intended to highlight opportunities for engagement and upsell that saw some feature.

Tysons, Virginia, US

-Managed SaaS product management for Alarm.com's partner business management operations tools and customer engagement offerings.-Oversaw multi-year project to rebuild our partner mobile app including transitioning to a new frontend framework. -Led product strategy for our developer resources offerings (web services, APIs, webhooks and single sign-on) which.

Tysons, Virginia, US

-Product manager covering our partner business management operations tools including: login and permission management, web services & APIs, SSO integrations, training and suppot resources. -Daily activities included: requirement analysis, business case planning, development coordination, release planning and product delivery.-Collaborated with stakeholders.

New York, NY, US

-Product manager covering our front-end platform, partner integrations and API.-Daily activities include: requirement analysis, business case planning, development coordination, release planning and product delivery.-Collaborate with Sales, Marketing, Customer Care and Product Development to evaluate and prioritize product features for inclusion into.

New York, NY, US

-Work with external partners to integrate their systems with our API.-Provide support for client and partner issues regarding the integration of our systems. -Implemented a technology partner onboarding and quality testing program ensuring integrations were not announced or rolled to mutual clients before ready. -Developed internal resource center and.

New York, NY, US

-Serve as first line of contact for client inquiries via phone, email and live chat regarding product questions or issues-Manage client onboarding and service initiation-Deliver training sessions to clients-Work with clients to integrate WealthEngine data into their donor management systems (DMS/CRM)-Assist in transferring client base from previous version.

Boston, MA, US

Full life cycle recruiting for IT professionals including: understanding the open position, generating interest with the manager and candidate, and closing both individuals to hire.Negotiated fee agreements and candidate salaries.Daily cold calls to senior level IT managers and candidates as discovered through online sourcing, referrals, and networking..

Alexandria, Virginia, US

Researched political action committee financial data as needed to be used to update magazine articles.Database creation and entry of National Institute of Health project expenditures and tea party contact information.

Minneapolis, MN, US

Provided guest service to guests in the store as well as on the phone as needed. Operated a multi-line phone system for all calls internal and external to the store. Trained new team members for success on the sales floor as well as on the phone system.

Richmond, Surrey, GB

Researched and analyzed political cartoons to include in an online database.Organized and inventoried Senatorial Certifications documents.Assisted in the data transfer of information from one operating system to another. Learned the organizational structure of documents in the National Archives stacks. Performed various office tasks, such as copying.