Casey Burge
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Casey Burge Email & Phone Number

Senior Applications Support Engineer at Optimizely at Optimizely
Location: United States 8 work roles 1 school
1 work email found @optimizely.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email c****@optimizely.com
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Current company
Optimizely
Role
Senior Applications Support Engineer at Optimizely
Location
United States
Company size
360 employees

Who is Casey Burge? Overview

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Quick answer

Casey Burge is listed as Senior Applications Support Engineer at Optimizely at Optimizely, a with 360 employees, based in United States. AeroLeads shows a work email signal at optimizely.com and a matched LinkedIn profile for Casey Burge.

Casey Burge previously worked as Senior Applications Support Engineer at Optimizely and Applications Support Engineer at Optimizely. Casey Burge holds Certificate Computer Programming, Full Stack Development | Python | Django | Html | Css | Javascript from Pdx Code Guild.

Company email context

Email format at Optimizely

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{first}@optimizely.com
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Profile bio

About Casey Burge

Casey Burge is a Senior Applications Support Engineer at Optimizely at Optimizely. They possess expertise in rest api, social media, product knowledge, customer success, market planning and 18 more skills. Colleagues describe them as "I’m so lucky to have ever worked with Casey Burge. He has been a great role-model for me and for the rest of the Support team. Combining deep product knowledge and technical aptitude with genuine warmth and kindness, he’s able to keep all the plates spinning with a smile on his face. He regularly leads the team in ticket volume yet never shows signs of stress or frustration. He always steps up when the team needs a hand. He is always ready to jump in to educate customers or team members on a complicated facet of the product. Simply put, you’re going to want someone like Casey on your team. I hope our paths cross again soon!"

Listed skills include Rest Api, Social Media, Product Knowledge, Customer Success, and 19 others.

Current workplace

Casey Burge's current company

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Optimizely
Optimizely
Senior Applications Support Engineer at Optimizely
san francisco, california, united states
Website
optimizely.com
Employees
360
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Company profile
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8 roles

Casey Burge work experience

A career timeline built from the work history available for this profile.

Senior Applications Support Engineer

Current
Optimizely

St Petersburg, Florida, United States

- Provided technical solutions to customers' development & marketing teams- Onboarded, trained, & mentored new team members- Led US team meetings and bug ticket status reviews- Evaluated & provided support for custom server-side & client-side implementations- Audited & improved application performance- Queried, exported, and assessed cross-platform data discrepancies - Validated, reported, and escalated product bugs- Configured & managed SSO SAML IdP connections in Okta- Managed customer & partner accounts (feature provisioning, recovery, security, etc.)

Mar 2024 - Present

Applications Support Engineer

Optimizely

Florida, United States

- Provided technical solutions to customers' development & marketing teams- Evaluated & provided support for custom server-side & client-side implementations- Audited & improved application performance- Queried, exported, compared, and assessed cross-platform data discrepancies - Validated, reported, and escalated product bugs- Configured & managed SSO SAML IdP connections in Okta- Managed customer & partner accounts (feature provisioning, recovery, security, etc.)

Oct 2022 - Mar 2024

Product Specialist

Rockerbox

St Petersburg, Florida, United States

- Created and solved tickets in JIRA- Triaged on-call client support requests- Provided QA for marketing touchpoint tracking Conducted data discrepancy analysis- Documented and escalated tasks to engineering team

Mar 2022 - Oct 2022

Applications Support Engineer

Optimizely

St Petersburg, Florida, United States

Sep 2021 - Mar 2022

Technical Support Engineer

Optimizely

Portland, Oregon, United States

- Provided technical solutions to customers' development & marketing teams- Evaluated & provided support for custom server-side & client-side implementations- Audited & improved application performance- Queried, exported, compared, and assessed cross-platform data discrepancies - Validated, reported, and escalated product bugs- Configured & managed SSO SAML IdP connections in Okta- Managed customer & partner accounts (feature provisioning, recovery, security, etc.)

Jan 2021 - Sep 2021

Customer Success Intern

Appointlet

Portland, Oregon Metropolitan Area

- Conducted voice of customer market research- Handled customer support processes in Intercom- Learned Pivotal Tracker + Notion for project management- Filed customer support tickets with Clubhouse- Wrote technical blog articles Tools:- Django DB interface for customer support- WordPress for publishing articles- Airstory for market research- Postmark for email monitoring

Sep 2019 - Jan 2021

Founder

Minden

Portland, Oregon Area

- Developed & lead successful promotional campaigns for print and social media- Designed & produced branded merchandise for online distribution- Acquired corporate & local sponsorships (Redbull, Burton, Portland Mercury, Willamette Week) - Managed correspondence with record labels, talent buyers, media & fans- Composed, arranged, and co-produced original music

Jun 2010 - Oct 2019

Customer Service Specialist

Lyft

Portland, Oregon Area

- Provided friendly service with the aim to exceed expectations- Engaged with Lyft's customer success team to track issues & coordinate solutions- Used a collection of digital tools (Notion, MileIQ, GasBuddy) to track mileage, maintenance, and miscellaneous expenses

Dec 2017 - Mar 2019
Team & coworkers

Colleagues at Optimizely

Other employees you can reach at optimizely.com. View company contacts for 360 employees →

JA Jubayer Araf Jubayer Araf Colleague at OptimizelyDhaka, Bangladesh View → LM Loc Mai Loc Mai Colleague at OptimizelyHanoi, Vietnam, Viet Nam View → AS Aurel Sinea Aurel Sinea Colleague at OptimizelyLondon, England, United Kingdom View → AZ Amatuz Zahura Amatuz Zahura Colleague at OptimizelyDhaka, Bangladesh View → SM Saif Mahmud Saif Mahmud Colleague at OptimizelyDhaka, Bangladesh View → RC Roger Cevung Roger Cevung Colleague at OptimizelyGreater Stockholm Metropolitan Area, Sweden View → DI Daniel Isaacs Daniel Isaacs Colleague at OptimizelyDenver, Colorado, United States View → TL Thao Luu Thao Luu Colleague at OptimizelyVietnam, Viet Nam View → JH Joanna Hoheisel Joanna Hoheisel Colleague at OptimizelyBerlin, Germany View → PI Petri Isola Petri Isola Colleague at OptimizelyAsheville, North Carolina, United States View →
1 education record

Casey Burge education

  • Pdx Code Guild
    Pdx Code Guild
    Full Stack Development | Python | Django | Html | Css | Javascript
FAQ

Frequently asked questions about Casey Burge

Quick answers generated from the profile data available on this page.

What company does Casey Burge work for?

Casey Burge works for Optimizely.

What is Casey Burge's role at Optimizely?

Casey Burge is listed as Senior Applications Support Engineer at Optimizely at Optimizely.

What is Casey Burge's email address?

AeroLeads has found 1 work email signal at @optimizely.com for Casey Burge at Optimizely.

Where is Casey Burge based?

Casey Burge is based in United States while working with Optimizely.

What companies has Casey Burge worked for?

Casey Burge has worked for Optimizely, Rockerbox, Appointlet, Minden, and Lyft.

Who are Casey Burge's colleagues at Optimizely?

Casey Burge's colleagues at Optimizely include Jubayer Araf, Loc Mai, Aurel Sinea, Amatuz Zahura, and Saif Mahmud.

How can I contact Casey Burge?

You can use AeroLeads to view verified contact signals for Casey Burge at Optimizely, including work email, phone, and LinkedIn data when available.

What schools did Casey Burge attend?

Casey Burge holds Certificate Computer Programming, Full Stack Development | Python | Django | Html | Css | Javascript from Pdx Code Guild.

What skills is Casey Burge known for?

Casey Burge is listed with skills including Rest Api, Social Media, Product Knowledge, Customer Success, Market Planning, Communication, Customer Relationship Management, and Cascading Style Sheets.

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