Jul 2022 - Present
AeroLeads people directory · profile
Casey Chaffin Email & Phone Number
Frictionless CX Advocate @ NICE | AI to Enhance CX
at
NICE
1 work email found
@incontact.com
3 phones found area 801 and 866
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Frictionless CX Advocate @ NICE | AI to Enhance CX
Location
Salt Lake City Metropolitan Area, United States
Who is Casey Chaffin? Overview
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Quick answer
Casey Chaffin is listed as Frictionless CX Advocate @ NICE | AI to Enhance CX at NICE, based in Salt Lake City Metropolitan Area, United States. AeroLeads shows a work email signal at incontact.com, phone signal with area code 801, 866, and a matched LinkedIn profile for Casey Chaffin.
Casey Chaffin previously worked as Sr. Account Executive at Nice and Team Lead, Senior Account Executive at Nice. Casey Chaffin holds Communications, Business from Brigham Young University.
Company email context
Email format at NICE
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{first}.{last}@incontact.com
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Profile bio
About Casey Chaffin
In a day and age where customers have ever demanding expectations, companies need true business agility to meet those needs. The contact center is often the front line of customer experience and that interaction between the customer and your company can make or break that relationship. Companies need to have flexibility and innovation in their contact center technology in order to meet those demands. That is why I am focused on helping companies analyze their contact center technology in order to enhance their customer experience, improve efficiency, and realize a greater return on investment through inContact's powerful portfolio of cloud-based call center technology applications.Consider these benefits. With the cloud you can:* Improve Profitability without a captial expenditure* Save up to 50% with lower cost of ownership over legacy premise systems* Have at-home workforce flexibility* Connect multiple locations seamlessly* Expand fast, easy and inexpensively* Program scripts on-the-fly* Scale on-demand* Integrate with multiple technologies* Benefit from free, automatic updates all year longAND...your customers can:* Communicate with you via chat, email, text, Facebook, Twitter and more* Enjoy a brand-building customer experience made possible by real business intelligence, CRM integration and inContact's contact center best practices* Get the services they need when they need it with on-demand scalability* Choose their method of interaction with intelligent self-serviceYou can leverage the cloud to solve your challenges and get ahead too. Benefits like these and others can give you the power to differentiate your contact center, run more cost effectively and do more and earn more than you could any other way. If you are looking for a way to differentiate yourself and stand out to your customers, the cloud is the answer.
Listed skills include Salesforce.Com, Saas, Crm, Sales Process, and 46 others.
Current workplace
Casey Chaffin's current company
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7 roles
Casey Chaffin work experience
A career timeline built from the work history available for this profile.
Team Lead, Senior Account Executive
-2021 Presidents Club Award-2021 Reached 2021 Quota beginning of Q3-2021 Q1 Account Executive of the Quarter (295% of Q1 Quota) -2020 Account Executive of the Year ( Top Performing AE) -2020 President's Club Recipient -2020 Q2 Account Executive of the Quarter (478% of quota for Q2)-2020 Reached Presidents Club Qualification by end of Q2 -2019 Account Executive of the Year. (Top performing AE)-2019 Presidents Club Recipient-2019 Reached President's Club Qualification in Q3 -2019 Q2 Account Executive of the Quarter (296% of Quota) -2018 Presidents Club Recipient-2018 Q3 Account Executive of the Quarter (200% of Quota)
Dec 2017 - Jun 2023
Senior Account Executive
-2017 President's Club Recipient-2017 Account Executive of the Year (Top Performing AE) -2016 President's Club Recipient-2016 Account Executive of the Year (Top Performing AE) -Reached President's Club Qualification by July 2016) -2016 Q2 Top Performer (250% of Quota)-2015 President's Club Recipient
Aug 2015 - Dec 2017
Aug 2013 - Aug 2015
Sales Development, Team Lead
Focused on targeting specific Enterprise accounts and introducing companies and individuals to the concept of Software-as-a-Service (SaaS). -Promoted to team lead of Sales Development Jan. 13'-Top Producing Sales Developer Q2 13'-Top Producing Sales Developer for Q4 12'-Top Producing Sales Developer for Q3 12'-Set record in Sales Development for most created Opportunities in 1 month (23) -Generated $16M in potential revenue for 2012-Created opportunities that resulted in $2M annual recurring revenue in 2012-Nominated by management to represent inContact at Dreamforce 2012
Jun 2011 - Aug 2013
Sales Analyst
- Responsible for leading study on specific brand that found key reasons for lack of performance on cross sales. Study helped increase cross sales 7% in 3-month span-Helped increase Dish Network Quality scores 18% in 2011.-Increased Whitefence Quality scores by 27%. -Designed and implemented in-house quality score sheets used by 5 different teams with in Clearlink
Aug 2009 - May 2011
Sales Representitive
Responsbile for selling DirectTV, Dish Network, ADT, Hughes Net, and other Internet and phone services. -Promoted from entry-level team to top producer team in first 2 weeks of employment-Sales Quality Award recipient 3 separate times.-Part of the "Producers" club (Top %10 of Sales Team)-Cross-sell top producer 3 months in a row
Aug 2007 - Aug 2009
1 education record
Casey Chaffin education
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Brigham Young University
FAQ
Frequently asked questions about Casey Chaffin
Quick answers generated from the profile data available on this page.
What company does Casey Chaffin work for?
Casey Chaffin works for NICE.
What is Casey Chaffin's role at NICE?
Casey Chaffin is listed as Frictionless CX Advocate @ NICE | AI to Enhance CX at NICE.
What is Casey Chaffin's email address?
AeroLeads has found 1 work email signal at @incontact.com for Casey Chaffin at NICE.
What is Casey Chaffin's phone number?
AeroLeads has found 3 phone signal(s) with area code 801, 866 for Casey Chaffin at NICE.
Where is Casey Chaffin based?
Casey Chaffin is based in Salt Lake City Metropolitan Area, United States while working with NICE.
What companies has Casey Chaffin worked for?
Casey Chaffin has worked for Nice and Clearlink.
How can I contact Casey Chaffin?
You can use AeroLeads to view verified contact signals for Casey Chaffin at NICE, including work email, phone, and LinkedIn data when available.
What schools did Casey Chaffin attend?
Casey Chaffin holds Communications, Business from Brigham Young University.
What skills is Casey Chaffin known for?
Casey Chaffin is listed with skills including Salesforce.Com, Saas, Crm, Sales Process, Sales, Leadership, Sales Operations, and Lead Generation.
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