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I have been in technical support since 1997. I am excited for my new role as the IT Support Manager at AgReserves. I look forward to learning and growing with AgReserves, and becoming a great asset for the company and my team. As an IT Support Specialist, at Young Living, I supported company employees, worldwide. I was part of a team for new market setups, around the globe. I sought out vendors in various countries to facilitate the computing needs of the employees in those markets, including the Philippines and Colombia. My previous work experience was with eBay, as the VIP IT Support Specialist. In this capacity, I supported eBay's high level executives. Before eBay, I worked for a national law firm, supporting approximately 750 users. In that role, I supported hardware and software for desktops and laptops. I have experience managing phone systems. I do purchasing of mobile devices, as well as support for these devices, including Mobile Iron for corporate email. I have multiple Office certifications. Project Management, NetSupport, SCCM, DMS. Corporate training on software and phones. Desktop, major software and phone system rollout projects. I have been a realtor for 18 years. If you, or anyone you know, are looking to buy or sell, please consider me, as your realtor. I am very loyal and devoted to my clients! Thanks!Specialties: Desktop support, networking, phone system programming, purchasing, asset inventory. Real Estate
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It Support ManagerAgreserves, Inc. Jan 2023 - PresentSalt Lake City, Utah, UsManage the help desk in our SLC office. Support our C-Suite. Asset management using Infor M3. Reconcile all existing assets. A/V Crestron equipment for conference rooms. Physical security alarm system S2. New user onboarding and equipment rollout. PO and requisitions. Vendor relationships. -
RealtorEquity Advantage Apr 2004 - Present
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It Support SpecialistYoung Living Essential Oils Mar 2017 - Jan 2023Lehi, Utah, UsWorldwide support for all employees. I support JDE, Cisco phones, VMWare Horizon, S2, Blue SteelI use PowerShell to create and disable users. I use Jira for tracking projects and completing help desk tickets.Global Protect, ZenDesk, Active Directory, Team Viewer, SCCM, machine imagingAsset tracking, management, and purchasing -
Vip SupportEbay Jun 2015 - Jan 2017San Jose, Ca, Us Worldwide helpdesk support for the executive group at eBay Onsite support for all devices, hardware and software as well as phone support Purchasing mobile devices and equipment as needed by the executives Secure access: RSA and PingID Remote Applications - BIG IP Edge, BomgarSalesForce, MyIT, SmartIT, VPN, SSO -
Help Desk SpecialistStoel Rives Llp Oct 2008 - Jun 2015Portland, Or, Us Technical Trainer for over 15 firm supported applications including Windows 7 and Office 2010 National help desk support for over 750 users, as well as onsite support for hardware, software, and network related VoIP support for over 750 devices-Cisco Mobile device support/Mobile Iron Remote Applications - VPN, VMWare View, CitrixNetSupport, DMS-FileSite, Worksite, DeskSite -
Network/Desktop SupportCertiport 2000 - 2003American Fork, Ut, UsInstall server applications. Networking, TCP/IP, Hardware and software support -
Network/Desktop SupportSentry Financial Corporation Jul 1997 - Sep 2000Salt Lake City, Ut, Us
Casey Coleman Skills
Casey Coleman Education Details
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Utah State UniversityBusiness Information Systems -
Alta High School
Frequently Asked Questions about Casey Coleman
What company does Casey Coleman work for?
Casey Coleman works for Agreserves, Inc.
What is Casey Coleman's role at the current company?
Casey Coleman's current role is IT Support Manager.
What is Casey Coleman's email address?
Casey Coleman's email address is caseycoleman@q.com
What is Casey Coleman's direct phone number?
Casey Coleman's direct phone number is +180186*****
What schools did Casey Coleman attend?
Casey Coleman attended Utah State University, Alta High School.
What skills is Casey Coleman known for?
Casey Coleman has skills like Networking, Project Management, Software Documentation, Real Estate, Troubleshooting, Technical Support, Microsoft Office, Active Directory, Customer Service, Windows 7, Marketing, Hardware.
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