Casey Dougall Email & Phone Number

New York, New York, Us

New York, New York, Us

New York, New York, Us

Glens Falls, Ny, Us

Developed websites leveraging ColdFusion for the purpose of creating content management solutions that fit each client’s respective business needs.• Leveraged ColdFusion Components and Custom Tags separating the application logic from the design look and feel.• Application creation including projects leveraging XML, image manipulation and reading or writing content in Excel and PDF file formats with ColdFusion.• Windows 2003 Server Management including ColdFusion, IIS, MySQL service management and application updating tasks. Understanding of encryption techniques and legislation surrounding storing and use of user information and PCI compliance.

Denver, Co, Us

Coordination of multiple departments which organized the implementation of goals; spearheading web-based initiatives to grow business, resulting in increased revenues throughout all sales segments.• Converted business requirements to technical specifications and assist in the supervision and development of these projects for internal department and corporate web site intranet initiatives. • Windows 2003 Server Management including ColdFusion, IIS and MS SQL Server. Stratton's Web site is active with over 5 million page views, and 1 million daily unique visitors per year. • E-mail Marketing - Produce weekly communications to over 130,000 subscribers across multiple lists. Maintaining targeted click through and purchase ratios along with low • Managed Search Engine Optimization (SEO), Search Engine Marketing (SEM), and Pay-Per-Click (PPC) Marketing.

Beverly Hills, California, Us

Systems Technician• Front line Support for three Call Centers and Software Development Office.• Created procedures for various functions resulting in increased efficiency as well as SQL scripts for updating and reporting of information within Informix databases. • Maintenance of an array of Unix and Linux production servers, including analyzing access logs, removing old files, daily tape backups of file systems and databases. • Test new releases of all software/web ware. Network Technician• Clean sweep requiring a sweep of all systems to eliminate bad hardware across clients integrated solutions.• Fastidious and thorough resolution of trouble tickets throughout the company and it’s affiliates. Call Center Supervisor• As part of a 3 person Supervisor Team we expanded and motivated a local office of three hundred plus employees during peak season.• Analysis of real-time call statistics information fine tuning RA's performance on projected inbound call volume across three call centers maximizing agent work forces.• Compilation of call statistical informational reports for RA's client groups. • Design, implementation, and enforcement of Call Center operational procedures.

What can you say... The life of a shop manager is great. You watch movies, crack jokes with the skiers over in Ski Market which was connected to underground when it was located right off the Northway on exit 6. Latham NY... You tune snowboards, organize bus trips to area resorts. good times!

Mechanical Drafting Computer Aided Design

Architectural Design