Casey Hawa Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

• Led program initiatives
• Influenced the development of a cohesive hybrid program management framework, driving increased productivity within the multidisciplinary team through the endorsement of standardized tools: comprehensive high-level.
• Drive and diligently monitored the progress of projects, adeptly identifying and proactively resolving issues, and steadfastly ensuring that all deliverables undergo comprehensive testing.Fostered robust client.

Miami, Florida, United States

Clients: GREY GOOSE® Vodka, Patrón Tequila, OrangeTheory Fitness, iTero, Invisalign

Miami, Florida, United States

• Captured and deciphered Salesforce Marketing Cloud integration requirements, facilitating effective implementation and maximizing efficiency.
• Created Salesforce automated workflow visual, enhancing team productivity, client comprehension, collaboration, and decision-making.
• Implemented project management best practices, optimized workflows, and leveraging project management tools to streamline processes and enhanced ways of working for strategy, design and copywriting in relation to paid.

• Developed and executed a brand vision identity book that served as the foundation for pitches, social media ads, website, and email communications; ensuring cohesive and impactful brand messaging across all touchpoints.
• Created email marketing strategy by: developing a communications plan, revising email templates designing visuals, copywriting, and executing delivery to the subscriber base. Achieved a 47% increase in marketing email.

Rochester, New York

• Instrumental in fostering a dynamic and exhilarating atmosphere surrounding Apple products, where I am dedicated to delivering tailored solutions and ensuring customers receive the products best suited to their needs..
• I excel in discerning customers' needs and following through with enlightening solutions. My multifaceted role encompasses advising, selling, and guiding customers through the process of setting up their new products..

Rochester, New York Area

• Investigate and repair the security configuration of workstations that are not properly reporting encryption status, compromised, vulnerable or are experiencing problems. Worked with Sophos anti-virus software for both.
• Verify SCCM enrollment and health by following established procedures to install or repair SCCM clients.
• Following established procedure to assist with various workstation compliance initiatives, such as service packs, software versions and security configuration.
• Following established procedures to repair/install encryption or antivirus software on Windows computers.
• Verify Sophos enrollment and health, clean malware and install security patches according to established procedures. Focus on Customer Service
• Advising workstation owners on their obligations and procedural options for maintaining workstation security.

Rochester, New York Area

• Work with faculty and staff to troubleshoot and repair hardware and software
• Install, upgrade, and deploy software using SCCM and Munki
• Research and provide recommendations for hardware/software purchases, and upgrades
• Assist with the configuration and maintenance of Windows servers
• Assist with the configuration and maintenance of printers and print servers
• Assist with the configuration and maintenance of GPs as well as accounts in Active Directory

Rochester, New York Area

Provide outstanding customer service, offer housing tours to prospective students, and assist students with questions or concerns in order to create a welcoming environment.

Rochester, New York Area

Provide data entry support by performing updates to entity records utilizing Internet research; identify parent companies, subsidiaries and alumni contact information.

Rochester, New York Area

• Developed, fostered, and maintained a positive living and academic environment for students. Provided support, encouragement, and leadership to the community while empowering growth and development as a student on.
• Build relationships with residents in the community & organize programs for residents to develop relationships with each other
• Promoting student involvement in University, Residential Life committees, activities, and events
• Facilitate an environment that allows students to meet their academic goals
• Serve as a resource for students adjusting to campus life.
• Supporting the academic and personal missions of the affinity housing in which they live