Content Editor
CurrentAs the senior-most in-house editor, I proof, edit, and rework articles, white papers, web copy, and marketing collateral across industries. In addition to hands-on copy and content editing, I perform a variety of functions that require editorial expertise, including:-Developing brand-specific style sheets and consolidating resources for clients-Auditing freelance writers and editors to ensure quality and consistency-Providing individualized performance improvement feedback and guidance to writers and editors specializing in a wide range of industries-Supporting the Community Management team by responding to project-specific queries from freelance writers and editors, which requires unique problem-solving to provide second opinions and actionable next steps and solutions-Supporting the Recruiting Editor in evaluating new freelance candidates-Product quality monitoring, including in-depth researching and fact-checking-Evaluating revision requests, client concerns, and negative feedback trends-Proactively monitoring projects delivered to clients to identify trends and training/alignment opportunities-Reviewing human-written projects for potential AI usage-Assisting with generative AI research