-Oversee the full lifecycle of implementation projects, ensuring timely and effective delivery of our solutions.-Collaborate with healthcare professionals and organizational leaders to understand their needs and tailor our solutions accordingly.-Provide comprehensive training and ongoing support to users, ensuring they are well-equipped to utilize our technology effectively.-Gather feedback and work closely with the development team to enhance and evolve our products, aligning with the latest in AI and mental health research.-Act as a champion for digital transformation in mental healthcare, promoting the adoption of AI-driven solutions for improved care and efficiency.

● Led enterprise electronic medical record (EMR) software implementations, specializing in scoping, procuring, deploying, and testing end-user device programs (~40,000 workstations and printers).● Demonstrated extensive knowledge and expertise with customer-facing technical projects.● Directed cross-functional workgroups comprised of 30+ customer teams during multi-phase projects.● Managed process improvement initiatives and advised staff on key escalations and project risks.● Developed and maintained project plans, status reports, and documentation, ensuring that all program deliverables were of high quality and completed on time and within budget.

● Established and maintained relationships with key stakeholders, including customers, vendors, and internal departments, to facilitate effective communication and problem resolution throughout the project lifecycle.● Spearheaded a company-wide effort to develop recommendations to address supply chain issues caused by the COVID-19 pandemic, which posed a threat to the success of all end-user device procurement projects.● Functioned as Ambulatory Manager and Training Lead for RWJBarnabas Health, providing project oversight to ensure timely completion of deliverables.● Collaborated with clinical and IT executives to identify and prioritize application requirements and ensure that solutions met business needs while streamlining workflows across 400 clinics and 12 hospitals.● Served as the project budget advisor for 130 implementation projects, totaling > $25 million.

● Coordinated the successful implementation of Epic’s outpatient ophthalmology, dental, orthopedics, and transplant applications at Johns Hopkins Medicine, Connecticut Children’s Medical Center, and Children’s Hospital of Wisconsin.● Adapted project implementation plans in response to COVID-19 and a shifted virtual strategy.● Managed, trained, and mentored 5-person teams of application analysts.● Redesigned and facilitated an internal 75-person division-wide meeting to accommodate remote work.● Certified in 8 Epic applications, to include Ambulatory, Bones, Kaleidoscope, Cogito, and Order Transmittal.

• Served as Company Commander, responsible for the health, safety, well-being, and daily operations of 150 midshipmen. As a mentor and role model, fostered a positive and inclusive environment. Achieved a decrease in disciplinary incidents while maintaining high morale through transparent communication and positive leadership.• Led 13 direct reports (platoon commanders, staff officers) and 140 indirect reports.• Designed and implemented a comprehensive training protocol that resulted in back-to-back first place finishes in national pistol competition as the Captain of the Service Rifle and Pistol Team.• Completed rigorous academic coursework in political science, leadership/ethics, engineering, and cyber security. Recipient of the Navy & Marine Corps Association Leadership Award.

Supported research, training, and development at the Kennedy Irregular Warfare Center.