Casey Baker Email & Phone Number

Boston, Massachusetts, US

-Oversee the full lifecycle of implementation projects, ensuring timely and effective delivery of our solutions.-Collaborate with healthcare professionals and organizational leaders to understand their needs and tailor our solutions accordingly.-Provide comprehensive training and ongoing support to users, ensuring they are well-equipped to utilize our.

Verona, WI, US

• Led enterprise electronic medical record (EMR) software implementations, specializing in scoping, procuring, deploying, and testing end-user device programs (~40,000 workstations and printers).
• Demonstrated extensive knowledge and expertise with customer-facing technical projects.
• Directed cross-functional workgroups comprised of 30+ customer teams during multi-phase projects.
• Managed process improvement initiatives and advised staff on key escalations and project risks.
• Developed and maintained project plans, status reports, and documentation, ensuring that all program deliverables were of high quality and completed on time and within budget.

Verona, WI, US

• Established and maintained relationships with key stakeholders, including customers, vendors, and internal departments, to facilitate effective communication and problem resolution throughout the project lifecycle.
• Spearheaded a company-wide effort to develop recommendations to address supply chain issues caused by the COVID-19 pandemic, which posed a threat to the success of all end-user device procurement projects.
• Functioned as Ambulatory Manager and Training Lead for RWJBarnabas Health, providing project oversight to ensure timely completion of deliverables.
• Collaborated with clinical and IT executives to identify and prioritize application requirements and ensure that solutions met business needs while streamlining workflows across 400 clinics and 12 hospitals.
• Served as the project budget advisor for 130 implementation projects, totaling > $25 million.

Verona, WI, US

• Coordinated the successful implementation of Epic’s outpatient ophthalmology, dental, orthopedics, and transplant applications at Johns Hopkins Medicine, Connecticut Children’s Medical Center, and Children’s Hospital.
• Adapted project implementation plans in response to COVID-19 and a shifted virtual strategy.
• Managed, trained, and mentored 5-person teams of application analysts.
• Redesigned and facilitated an internal 75-person division-wide meeting to accommodate remote work.
• Certified in 8 Epic applications, to include Ambulatory, Bones, Kaleidoscope, Cogito, and Order Transmittal.

Washington, DC, US

• Served as Company Commander, responsible for the health, safety, well-being, and daily operations of 150 midshipmen. As a mentor and role model, fostered a positive and inclusive environment. Achieved a decrease in.
• Led 13 direct reports (platoon commanders, staff officers) and 140 indirect reports.
• Designed and implemented a comprehensive training protocol that resulted in back-to-back first place finishes in national pistol competition as the Captain of the Service Rifle and Pistol Team.
• Completed rigorous academic coursework in political science, leadership/ethics, engineering, and cyber security. Recipient of the Navy & Marine Corps Association Leadership Award.

Suitland, Maryland, US

Supported research, training, and development at the Kennedy Irregular Warfare Center.

Dearborn, MI, US