Whiskey-loving cat lady & passionate problem solver. With professional and educational experience as an Executive Transformational Leader, I have a proven background in account management, retention, and operations. I have leveraged expertise in complex problem-solving and strategic advisory to cultivate high-quality relationships. I am well versed in cross-functional and executive collaboration and outcome-oriented implementation. I am skilled in fostering strategic business development, driving growth across clients, employees, and organizations. At my core I’m a problem solver. I come alive when there’s a challenge to be solved, a puzzle to work on, & the opportunity to connect the right experts with the right information to achieve fantastic performance. Key Achievements Include: ✅ Headed key business development efforts consisting of pitch delivery to client leadership, defining pricing structures, and drafting SOWs, influencing 80% of the company’s new revenue since 2018 with a growth of 50% YOY for 8+ years without outside investment🎯 Transformed the agency from individualized services and teams into an integrated service design through consistent collaboration, planning, and delivery, resulting in efficiency improvements, continuous implementation successes, and cost of services increases by 2x📌 Integral in establishing a stabilized service design, SOPs, pricing framework, and BD support, resulting in expediting time to delivery, strengthening quality, and escalating average service price by 125%💃 Introduced client delivery processes and facilitated client sentiment meetings with new service pitches to enhance quality and throughput of deliverables, achieving an average client tenure of 4+ years and expanding new project revenue from 40% of portfolio YOY🏆 Appointed as the Science Mission Directorate SEO agency of record and led all contract developments and negotiations, expanding a short-term $20K SEO audit subcontract into a multi-year, multi-million-dollar direct relationship with 3 different NASA departments🚀 Spearheaded the large-scale strategy for consolidating 600+ websites into a new science.nasa.gov platform, centralizing all NASA information into 1 location to streamline accessibility and improve performanceDo you have an interesting opportunity to discuss? Or better yet, a problem that needs solving? Reach out and let’s chat!