Casey Levitt Email & Phone Number

Denver, Co, Us

Austin, Texas, United States

- Directed end-to-end execution of newly established services program of work and related contracts for a strategic Defense customer, valued at $10M with $90M of pipeline over the next 3 years- Led and managed ten engineers across 5 simultaneous customer-facing projects using Scrum and Agile methodologies, driving accountability and successful completion of projects- Facilitated cross-functional collaboration as the lead liaison between internal teams and external stakeholders to mediate technical conversations, ensuring team understanding of customer needs and priorities- Contributed to winning high-priority competitive bids by collaborating closely with account managers and consultants to develop comprehensive revenue and cost forecasting and scoping service offerings- Developed strategic partnerships to ensure long-term success and alignment of business objectives for both companies through creative problem-solving and consulting on customer processes, enhancing customer engagement and driving revenue growth

Austin, Texas, United States

- Managed a team of seven Engineering Project Managers (EPMs), retaining 100% of employees by prioritizing project delivery and customer satisfaction while promoting work-life balance and employee job satisfaction- Established a high bar of excellence through clear role expectations and key performance metrics, aligning with organizational priorities and fostering a culture of accountability and growth- Led hiring initiatives to build a skilled and diverse project management team, collaborating closely with departmental leadership to identify talent gaps and define hiring criteria to support organizational growth objectives- Created and orchestrated department-wide resource management tool by leveraging project allocation data and resource estimates, increasing project efficiency and success rate- Proactively identified and addressed roadblocks hindering team’s project progress, leveraging a solution-oriented approach to mitigate risks and constraints- Identified opportunities to provide assistance, guidance, and resources to team members, fostering a collaborative and supportive work environment

Austin, Texas, United States

Leading a complex large-investment high-impact system integration program in the Semiconductor industry; overseeing multiple projects, project managers, and engineers globally.- Spearheaded a global team of 30 personnel across five countries, overseeing the successful delivery of custom test systems and growing top semiconductor account to $60M in recurring revenue through service delivery and maintenance- Cultivated executive-level customer relationships as the primary liaison and customer success manager, offering services planning and scoping in alignment with customer business goals, resulting in multi-year partnerships and business growth- Created and implemented a new process requiring buy-in from 6 departments to streamline operations, significantly improving the customer experience and reducing their perceived level of effort by enhancing communication, coordination, and service delivery- Established a technical on-site customer support role to reduce urgent customer escalations and improve customer satisfaction, resulting in a repeatable solution that scaled across production customer

Austin, Texas, United States

Engineering Project Manager for Integrated Engineering Services at NI, primarily leading projects with RF Semiconductor customers.- Drove project success as sole point of contact, adeptly negotiating scope and schedule changes while consistently meeting internal and external customer requirements- Championed cross-functional relationships spanning many departments, facilitating cohesive collaboration that propelled project and organizational success, recognized through the receipt of a peer-nominated department award- Mentored and coached members of the EPM team, cultivating their professional development and bolstering their expertise in technical program management, fostering a culture of continual improvement- Delivered presentations outlining program parameters to stakeholders at all organizational levels, effectively translating intricate technical concepts into easily digestible information to facilitate decision making- Pioneered the development and implementation of scalable processes by actively documenting new and existing processes and harnessing insights and best practices from experienced team members, driving execution consistency

Austin, Texas Area

Engineering Project Manager for Integrated Engineering Services at NI.- Contributed to the global execution of an early access program for the largest R&D investment, allowing lead customer users to use prototype hardware and provide NI with feedback for end-product features- Delivered presentations outlining project parameters to stakeholders at all organizational levels, including senior leadership, effectively translating intricate technical concepts into easily digestible information- Pioneered the development and implementation of scalable processes, optimizing execution to boost productivity and streamline project approval workflows

Austin, Texas Area

- Demonstrated National Instruments product knowledge through customer facing demonstrations- Coached new engineers to understand expectations of their new role and integrate them into the department and company- Influenced others to develop new engineers and enable their success- Created and deliver performance reviews after new engineer's first three months- Established and modified processes to enable employee's success and facilitate focused coaching conversations- Coordinated resources and demonstrations to integrate into a demo system for a global account roadshow

Terre Haute, In

I lead campus tours and discuss the merits of Rose-Hulman with prospective students and their families. I also communicate with diverse groups of potential students about career opportunities afforded by attending Rose-Hulman.

Master'S Degree, Engineering Management

Bachelor'S Degree, Biomedical Engineering

Activities and Societies: Women's Varsity Volleyball team, Chi Omega Fraternity, Society of Women Engineers, Admissions A-team