Casey Koroshec Email & Phone Number

Beaverton, Oregon, US

To shape the world, our agency accelerates the power of shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for catalyzing movements—and success—for everyone involved. Global brands and category creators trust us to scale excellence across focused.

Beaverton, Oregon, US

• I'm privileged to lead a team of 19 event technology project management professionals in Opus' Digital Studios group.
• Ensure Opus' impactful and best-in-class delivery of project management services in the registration and attendee tools space.
• Lead day-to-day operations for the event technology project management team, including consultation on pricing, staffing, strategic client engagement, talent acquisition, training, and project-based mentorship.
• Collaborate across Digital Studios sub-teams and agency groups to achieve agency goals. Opus Digital Studios provides consultation on attendee-facing event technology, including registration, digital event, and.

Beaverton, Oregon, US

• Registration and customer service project management for the largest events for some of the worlds' most valuable brands, including Microsoft and CES.

Seattle, WA, US

• BUSINESS MANAGEMENT
• Established two new lines of business by creating operational processes, templates, and checklists; reporting revenue figures and projections; and training three support staff.
• Exercised sound business judgment through data-driven analysis of pricing models.
• Identified processes for continuous improvement, consulting with stakeholders to drive efficiencies.
• Analyzed financials by forecasting commission revenue and reporting projections to executive leadership.
• Initiated and built relationships with external partners through 1:1 meetings and networking events.

Seattle, WA, US

CRG Events was acquired by Opus Agency in March, 2018.

Seattle, WA, US

• Staffed as Lead on all of the company's largest and most complicated client projects, including a 16,000 person technical partner conference.
• Drove timelines proactively, managing complex dependencies and holding stakeholders accountable.
• Consulted clients on data-gathering best practices and project-managed registration website builds.
• Maintained quality control of registration databases, identifying discrepancies and resolving technical issues.
• Created and implemented plans to provide a best-in-class customer experience, moving large numbers of event attendees through online and onsite check-in processes.
• Translated client strategy into action items and delegated deliverables to 10+ person internal project teams over the programs lifecycles (from one week to 12 months) in various work streams, including customer.

Seattle, WA, US

• Provided administrative support to the Director of Events, including maintaining files, compiling collateral, and processing expenses.
• Collaborated with other administrative staff to send acknowledgement mailings and event invitations.
• Tracked stewardship activities and maintained donor records in Raiser’s Edge.
• Worked on programs ranging in size from 10 to 200 guests, including cultivation/fundraising, recognition, and celebration events.
• Owned or assisted with event logistics, including developing timelines, booking venues, arranging AV, managing registration, tracking to budgets, organizing volunteers, creating staff schedules, sourcing giveaway.
• Communicated with numerous constituents (donors, colleagues, vendors, and students) via phone and email.

Seattle, WA, US

• Managed all aspects of event registration planning process, working closely with clients and vendors.
• Reported on registration and hotel data and trends.
• Wrote final registration post-mortem reports, documenting "lessons learned" and best practices.
• Tracked expenses and allotted hours to meet budget and profit goals.
• Created and executed onsite plans to facilitate efficient registration procedures and customer service.
• Led internal event teams, and trained and managed subordinates and temporary staff.

Washington, DC, US

• Developed an Access database of organizations for sales and membership solicitation.
• Executed elements of the strategic marketing plan by identifying, contacting, and following up with potential tour buyers.
• Represented CTDC at public events by staffing a promotional display.
• Conducted analysis of affiliated/related organizations' websites to determine which sites included links to Cultural Tourism DC's website.
• Authored three reports detailing research purpose, accomplishments, and recommendations.

College Park, MD, US

• Coordinated logistics (e.g. venue, travel, catering, and financing) for a three-part workshop series with Department of Natural Resources employees, University of Maryland faculty anthropologists, and businessmen in.
• Maintained regular contact with workshop participants via telephone, mail, and e-mail.
• Monitored and reconciled multiple budgets and handled all project finances.

• Researched and developed two potential client contact lists, and managed research data in Excel data sets.
• Performed receptionist duties, telephone customer service, office tasks (e.g. distributing mail; photocopying), and provided support to Director of Business Development and other staff members.
• Compiled a product development report, recommending event venues, restaurants, and hotels for Seattle accounts.

• Managed over 80 client cases simultaneously from opening through closing, adhering to strict timelines.
• Maintained regular contact with clients via mass and individual mailings and telephone communication.
• Prepared legal documentation and managed timelines to ensure all filing deadlines were met.
• Performed complex word processing tasks and maintained large client Access database.

Ellensburg, WA, US

• Coordinated use of University facilities for meetings and special events (e.g. reservations, billing, and equipment needs) using computerized reservation system.
• Maintained a comprehensive filing system of reservation records.
• Provided front desk support and customer service, including making reservations and answering and referring questions.
• Collaborated with AV and facilities setup teams to ensure meeting rooms and venues were set according to requirements.

M.A.A., Anthropology

B.S., Anthropology