Casey K. Email & Phone Number

Lake Forest, Illinois, United States

Chicago, Illinois

Facility Maintenance & Multi-site Property Management for Retail, Banking, Food Service, Residential and Health Care industries.Directed strategic and tactical execution in the following scopes of operations:- Residential & Commercial Dispatch & Customer Experience Support- After Business Hours Residential & Commercial Call Center Operations Management.

Greater Chicago Area

Chicago

Aligned store objectives with broader organizational goals by overseeing store operations and change management. Led and developed a team of Assistant Store Managers, Department Supervisors, and Associates to attain profitable sales. Delivered customer service that exceeded organizational expectations.

Northbrook, IL

Supervised a team of 50 direct reports. Exceeded talent development and financial goals of Core Retail, Salon, and Hotel business units.

Niles, IL And Hammond, IN

• Opened a new prototype Supercenter in Hammond, IN.
• Grew annual revenues by approximately 4.5% for three consecutive years.
• Increased productivity from approximately 85splh to 155splh and reduced wages from 13.4% to 8.8%.
• Reduced annual shrink for three consecutive years from 1.3% to less than.5%.
• Reduced safety accidents by 40% resulting in over $1 million contribution to the bottom line.
• Exported talent to several markets by developing and promoting 1 store manager, 4 co-managers, 8 assistant managers and over 40 department managers.

Chicago, IL

• Streamlined processes to reduce inefficiency and increase productivity from 126splh to 180splh by end of the first year.
• Lead one of the Ultra High Risk (high level adversity, complexity and diversity) stores in the Target chain to 98% leadership engagement and 90% team member engagement, which lead to a reduced hourly turnover by 30% in.
• Achieved operational excellence and became the market technical training store for logistics, food operations, human resources and customer service/relations.
• Developed 1 Store Manager and 1 District Asset Protection Leader.

Chicago Market

• I managed change of field operations and financial controllables of 14 restaurants.
• Developed General Managers to best in company P&L execution. Each General Manager was able to achieve quarterly bonus for eight consecutive quarters.
• Achieved 12% sales growth in 2005 and 2006 with 13,000-transaction increase YOY, while the industry trend was negative.
• Each restaurant-achieved best in company COGS, comparison to theoretical food cost within three tenths of a percent.
• Developed local catering program with annual sales over $300 thousand.
• Grand opened a new restaurant location in Lincolnshire, IL.

Chicago, Illinois

Logistics Operations Manager for long and short haul small transportation company.

Skokie, IL

Aas, Registered Nursing, Nursing Administration, Nursing Research And Clinical Nursing

Real Estate License, Residential And Commercial Real Estate Brokerage

Bachelor Of Applied Science - Basc, Finance And Organizational Bahavior