Casey Burnett Email & Phone Number

La Palma, California, United States

During my internship as a Digital Marketer at KDA Inc., a prominent tax company, I specialized in developing and implementing strategic marketing initiatives to enhance brand visibility and drive engagement. My responsibilities included online campaigns, managing social media channels, optimizing website content, and analyzing data metrics. Bringing a comprehensive perspective to marketing, I seamlessly blend creativity with analytical insights. I was dedicated to staying updated on industry trends and technologies ensuring that my strategies remain on the cutting edge, delivering effectiveness in the swiftly evolving digital landscape.I excelled in crafting and executing versatile marketing campaigns, including email, product, rebranding, and content marketing. Through strategic planning and execution, I have consistently elevated key metrics such as CTR, CTOR, and CVR. Employing data-driven decision-making, I conducted A/B testing on ad copy, landing pages, and email subject lines, resulting in improved conversion rates and heightened user engagement.I achieved notable milestones, such as a 30% increase in CTA during a flash sale campaign, showcasing expertise in optimizing marketing initiatives. My adaptability was evident in successfully implementing SEO strategies, leading to an impressive 80% surge in organic website traffic. Additionally, I was able to utilize marketing automation tools such as Click Funnels, Infusionsoft, and Active Campaign allowing for seamless and efficient campaign execution.This role has equipped me with valuable insights and skills in the marketing sector. I am now eager to apply this knowledge, make meaningful contributions, and pursue further growth in future roles.

United States

As a server at The Cheesecake Factory, I immersed myself in a dynamic, fast-paced work environment that demanded exceptional multitasking skills and a keen dedication to customer satisfaction. My commitment to excellence was evident as I consistently achieved an average daily sales range of $1500 to $2000, showcasing my adeptness at upselling and contributing to increased revenue for the restaurant.One of the key strengths I brought to the role was my comprehensive knowledge of the menu, which extended to memorizing over 250 menu items and rotating specials. This proficiency allowed me to provide personalized recommendations to guests, enhancing their dining experience. Serving an average of 50 or more customers daily, I managed various dining areas with efficiency and a customer-centric approach.My work ethic was characterized by unwavering reliability and punctuality, traits essential in meeting the demands of a high-demand restaurant. Beyond routine responsibilities, I honed my skills in conflict resolution through empathetic de-escalation techniques. This proved invaluable during high-pressure situations, contributing not only to the smooth operation of the restaurant but also fostering enhanced customer loyalty. Overall, my experience at The Cheesecake Factory was a testament to my ability to thrive in a challenging environment while consistently delivering exceptional service.

United States

Serving at Applebee's Neighborhood Grill & Bar f, I seamlessly blended hospitality with administrative proficiency to elevate the overall dining experience for customers. Adept at handling inbound calls, I provided proficient administrative support by explaining promotional offerings and accommodating dietary preferences, contributing significantly to the enhancement of customer satisfaction.I prioritized cultivating strong connections with both new and returning patrons, fostering a warm and welcoming atmosphere. This approach resulted in heightened customer loyalty and repeated business, underscoring my commitment to building lasting relationships within the community.Collaborating closely with management, I played a pivotal role in maintaining precise inventory control. Conducting regular reviews of stock orders, I ensured optimal levels of supplies, contributing to cost-effective procurement processes for the restaurant. My proactive approach extended beyond the expected duties, as I autonomously identified and completed supplementary tasks, showcasing a strong work ethic and commitment to efficiency.I demonstrated proficiency in customer service, sales, multitasking, handling high-volume workloads, administrative assistance, and inventory management. My experience at Applebee's was characterized by dedication to effective communication and the overall success of the establishment.

United States

My role as a server, to-go specialist, and lead team trainer allowed me to play a pivotal role in cultivating customer loyalty and driving profit growth. As a server, I consistently aimed for excellence in customer service, ensuring patrons received not only delicious meals but also a memorable dining experience. Additionally, I placed importance on enhancing company relations by aiding employees in reaching their optimal potential. In the to-go capacity, I extended my dedication to efficiency, ensuring timely and accurate orders for customers on the go. Taking on the role of a lead team trainer, I actively contributed to the development of a skilled and knowledgeable staff. Conducting training sessions, I focused on instilling menu expertise, proficient use of computer systems, and adherence to the highest service standards. This multifaceted approach not only enriched the capabilities of individual team members but also contributed to the overall success of the restaurant. My role as a leader enabled me to garner praise and awards, acknowledging my reputation as a diligent, hardworking, and valuable employee.In response to the challenges posed by the COVID-19 outbreak, I enforced rigorous cleanliness measures and upheld social distancing policies, ensuring a safe environment for both employees and customers. This commitment aligned seamlessly with company guidelines and regulatory requirements. As a result of delivering exceptional customer service, I received notable recognition, emphasizing key areas such as food safety, sales growth, guest retention, profitability enhancement, and cohesive teamwork.Whether executing server responsibilities, managing to-go orders, or providing leadership as a team trainer, my commitment remained unwavering in enhancing the overall dining experience for guests and fostering a positive and supportive environment for my colleagues.

High Point, North Carolina, United States

As a Lead Server at Carolina's Diner, I orchestrated the seamless operation of the restaurant and managed a dedicated team of staff members. My responsibilities encompassed a broad spectrum of tasks aimed at ensuring both the efficiency of the restaurant and the satisfaction of our valued customers. Given my predominantly night shifts and the absence of scheduled managers, I took on the responsibility of coordinating and managing various issues that arose. I skillfully delegated tasks to team members, maintained high standards of customer service, and optimized overall efficiency within the establishment. Handling financial matters with precision, I recorded sales revenue, managed monetary transactions, supervised deposits, facilitated cash transfers, maintained cash drawers, and supervised the procurement of store supplies, contributing significantly to the financial integrity of the business.In the face of challenges, I demonstrated proficiency in conflict resolution, consistently fostering a positive atmosphere. Beyond front-of-house responsibilities, I actively supported overwhelmed colleagues in the back-of-house, promoting teamwork and facilitating the delivery of exceptional customer service. My success in this role was attributed to key skills such as money management, conflict resolution, sales expertise, team leadership, effective team management, and impeccable time management. These competencies were crucial in not only meeting but exceeding the expectations of both the restaurant and its diverse clientele.

Cary, North Carolina, United States

In my first job, I thrived in delivering exceptional service to customers. My role encompassed providing insightful product information, addressing inquiries, and ensuring a positive shopping experience for each customer.Demonstrating proficiency in retail sales, I effectively upsold products and consistently achieved sales targets, contributing to increased revenue for the store. Additionally, I played a crucial part in managing store inventory, maintaining organized merchandise displays, restocking shelves, and meticulously recording product availability.Handling various responsibilities with finesse, I managed cash transactions, operated the POS system, processed payments, and efficiently provided correct change to customers. My adaptability was evident in my ability to navigate changing tasks, work schedules, and priorities, showcasing a flexible and proactive approach to the demands of the role.With a keen eye for detail, I maintained a well-organized sales floor, ensuring meticulous attention to product displays, pricing, and overall store aesthetics to enhance the overall customer shopping experience. I consistently adhered to store policies, procedures, and compliance guidelines, embodying a professional and consistent approach to sales and customer service.My experience at Once Upon a Child has not only honed my sales skills but has also instilled in me the importance of adaptability, attention to detail, and commitment to providing outstanding customer service. I am eager to leverage these skills and contribute to future opportunities in the dynamic field of retail.

Bachelor Of Business Administration - Bba, Marketing

Marketing Strategy Consultancy Consumer Behavior Digital Marketing Product and Brand Management. B2B Marketing and Retailing Global.

Bachelor Of Business Administration - Bba, Finance - Real Estate

Investments Financial Theory & Practice Real Estate Finance Asset and Property Management Financial Management Managerial Economics.

Associate Of Arts - Aa