Chris Casey Email & Phone Number

Mountain View, Ca, Us

Simultaneously managed multiple full-stack software engineering teams.Guided the team that builds the company's marketing and onboarding pathways, as well as the customer portal, for both mobile and web platforms.Directed the team responsible for developing and maintaining a custom/proprietary Electronic Medical Record (EMR) system for doctors serving the company’s patients, including integrations with third-party telecom and pharmacy prescription providers.Implemented processes and strategic deployment windows to align delivery timelines with a higher standard of work completion by engineers. This standard included self-testing, debugging, quality code reviews, test case writing, and production performance monitoring. These improvements reduced technical debt, enhanced release efficiency, improved platform stability, and increased customer satisfaction. As a result, we were able to eliminate an after-hours on-call program and the need for one dedicated position during standard business hours, saving the company an estimated $72,000.Led a team in implementing Application Performance Monitoring (APM) for all core systems using Betterstack, Google Cloud Platform, and Zapier. As a result, the mean time for incident response was reduced to under 2 minutes, minimizing downtime, and ensuring adherence to uptime service level agreements (SLAs) with third parties.

New York, Ny, Us

Consistently inspired and led teams to achieve desired outcomes for vital company needs within tight and demanding deadlines.Conducted hundreds of candidate interviews during a rapid company growth phase.Managed multiple full-stack software development and specialized database teams concurrently.Balanced performance management with career development, optimizing productivity and quality output.Oversaw bespoke payment and order processing software, handling over $100 million in annual transactions.Guided core API and UI asset teams supporting all product offerings.Established and led Data Engineering and Data Analysis teams to support enterprise-level data requirements.

Wilmington, De, Us

Served as the principal software developer for the company's flagship business-to-customer product model, driving the delivery of their Consumer Credit Report suite of products. This model played a pivotal role in supporting the company's growth over an extended period of 8+ years and served as the catalyst for a novel business-to-business initiative that led to the establishment of the company entity known as 'Array'.Developed external-facing products and internal administrative tools for operational efficiency.Led development for VoIP.com's affiliate marketing system, which was sold in 2010, providing capital for our first fintech venture.

Orlando, Fl, Us

Inaugurated 'Production Support' team for rapid-response code bug resolution.Managed high-pressure environments, minimizing downtime and financial impact.Supported daily reconciliation processes totaling $11 million in check runs.Conducted data analysis and reporting using business intelligence tools.

Orlando, Fl, Us

Deploying and maintaining a corporate network and data center. Tier 1 and Tier 2 internal support for hardware, software, printer, and a network of over 400 end-user computers, 96 servers, and 40 printers.

Orlando, Fl, Us

Led cross-functional collaboration with the development department to integrate contract scanning, OCR, and image storage into the company's custom Debt Management software. Established and directed a new team in the processing department, shaping workflows, documentation, and training.

Microsoft Certified Software Developer

Microsoft Certified Professional

Associate Of Arts (Aa), Business Administration And Management, General