Leading technology and systems management for a John Deere multisite dealership, supporting rapid growth (from 8 to 14 locations), post-acquisition systems integration, strategic IT planning, and cybersecurity controls. Ensuring protection and governance of data and digital assets, company interconnectivity, and a seamless customer experience. • Delivering IT network infrastructure support across multi-user and remote environments to 325+ staff members at 14 different locations to ensure network, system, and data availability and integrity• Responsible for training, development of a high-performance IT team, and management of a $500K annual budget, with full autonomy on technology spend and vendor management • Developed a scalable cybersecurity system where none previously existed, implementing network security controls to protect internal networks, following NIST framework and CIS controls• Ensured PCI compliance and established a secured segmented credit card network across 14 locations • Established an AI (Artificial Intelligence) driven User Awareness Program, training employer users to Think Before They Click, to prevent the download of viruses onto company devices; training program returned ~40% of the workweek to the IT team to focus on more company initiatives• Recruited by John Deere to become a member of company’s elite Security Super User Group, Infrastructure Lead User Group, and IT Performance Group, providing strategic guidance and insights • Implemented EDR and MDR solutions, and SOC and SIEM for logs, along with 24/7 incident response through vendors• Develop statistical reports for real-time use and provide insights and ideas to senior leadership

After being asked to manage technology for the company (2008 – 2011) was formally named IT Manager, responsible for technology across the growing business. Served as a trusted partner to the C-suite overseeing strategic planning, technology spending, cybersecurity decisions, user training programs. • Drove migration of legacy systems and implemented cloud-based systems; switching Unix-based to GUI (Graphic User Interface)-based, gained leadership buy-in within a resistant environment• Managed the $300K implementation, improving communications with customers, service response time, accuracy, transparency, savings, and time • Engagement and partnering with functions across the company to ensure continuous improvements in technology systems, security, and usability • Collaborating with John Deere in driving the design and delivery of software training programs for all stores, engaging users on a system for ordering, selling, pay, and more

Drove total transformation and technical revolution for company, migrating antiquated systems, overseeing multiple acquisitions, and partnering with the CFO and HR Director for hiring, security, reporting, and documentation changes.• Responsible for the entirety of technology program, from strategic planning to budget development, mobile devices, business systems, and communications for 100 employees across eight locations • Continued to be responsible for client accounts, managing the farm sector, overseeing a $1M portfolio of business

Quickly became a sales leader in this first role with company, driving growth, establishing relationships with eight separate stores, building value into each visit, and communicating to improve product sales.• Managed success of a $250K sales portfolio, ensuring customers were informed and educated on exiting and new product offerings • Recruited to move into the IT Coordinator role due to technical skills and ability to solve problems

As an Electronic Warfare Systems Journeyman for the USAF, facilitated collection of intelligence via fiber-optic networks in a Pre and Post 9-11 world, analyzing, upgrading, and expanding network systems and components to ensure safe passage and storage of classified documents and information. • Utilized advanced diagnostic routines and sophisticated test equipment to troubleshoot and isolate malfunctions to the line replaceable unit• Participated in on-the-job training, mobility deployment, and setup procedures• Conducted quality audits on 1,500+ mission-critical line replaceable units, including a $1.2B multisource intelligence collection and distribution system• Performed preventative maintenance inspections, scheduled and unscheduled maintenance on various central processors, disk drive units, magnetic tape drives, graphics monitors, printers, and fiber optic lines