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Current ResponsibilitiesCasey Mars serves as a Partner for Ace Appraisal Group (AAG) in Oklahoma. Actively involved in real estate valuation, advisory, and consulting assignments since 2015, Mr. Mars has performed appraisal services for various types of real property including but not limited to retail (shopping centers, strip, freestanding, restaurants), single-family residential and commercial subdivisions, office buildings (CBD, suburban, medical, dental, and call centers), industrial (manufacturing, distribution, cold storage, warehousing, flex, self-storage), and vacant land. Valuations have been prepared on proposed, partially completed, renovated, and existing structures. Clients served include banks and financial institutions, developers, investors, business/industry, government, and mortgage bankers.ExperienceMr. Mars has specialized expertise in residential subdivision valuation & analysis, litigation, right-of-way and condemnation, and hotels. Additionally, Mr. Mars has completed many projects related to taxation such as: tax protests and partial interest valuations of various entities for financial reporting and tax planning.Prior to founding Ace Appraisal Group in 2022, Mr. Mars served as Vice President for a global, Fortune 500 real estate firm. During his tenure at the worldwide commercial real estate company, Mr. Mars was recognized as a top performer and led the residential subdivision sector of valuations for the nation. Mr. Mars displays experience in multiple property types, including but not limited to; office, retail, manufacturing facilities, industrial distribution, cold-storage, healthcare facilities, meat packing plants, mixed-use residential and commercial subdivisions, limited and full-service lodging, gaming, ranch land, municipal, state and federal tax abatements, and utility districts. Before focusing on commercial real estate, Mr. Mars supervised a large team for a nationwide insurance company. Over the years, Mr. Mars developed knowledge and expertise in leadership, management, and client relations.Education and Affiliations• General Candidate for Designation –Appraisal Institute• Certified General Real Estate Appraiser –Oklahoma• Bachelor of Business Administration-Southern Nazarene University• Greater Oklahoma City Chamber of Commerce –Member• Urban Land Institute (ULI) –Associate Member• Commercial Real Estate Council (CREC) of Oklahoma –Member
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PartnerAce Appraisal Group Apr 2022 - PresentOklahoma, United States -
Vice PresidentJll Apr 2020 - Apr 2022Oklahoma City Metropolitan Area -
AnalystJll Dec 2016 - Apr 2022Oklahoma City, Oklahoma Area
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AnalystJll Sep 2015 - Dec 2016Oklahoma City, Oklahoma Area• Research and analyze market data and comparable transactions• Utilize Integra database and valuation systems• Assist senior real estate valuation experts to estimate rental values, highest and best use, perform lease abstracts, and participate on special tasks and portfolios• Conduct market surveys and research
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Measurement Analyst IChesapeake Energy Apr 2014 - Sep 2015• Receive, collect, identify and qualify gas charts and electronic gas measurement data • Process and edit gas charts and electronic gas measurement data into gas information reports from Flow Cal System • Maintain system balances and allocations • Audit the accuracy of third party gas chart and electronic gas information and reports • Review analysis and inspection report information and update meter files • Maintain system archives • Maintain customer relations with third party -
Estimating Office AdjusterFarmers Insurance Mar 2014 - May 2014 -
Assignment Dispatch SupervisorFarmers Insurance Sep 2012 - Apr 2014• Supervises the Assignment Dispatchers. (12 direct reports)• Supervises the assignment of all claims handled in the office within the authority of the Production Group Dispatchers and is responsible for monitoring the inbound and outbound activity of the Production Group Dispatchers• Coordinates the activities of assigned team members to ensure the team is efficient with a high quality execution of their responsibilities. Accountable for overall performance of assigned personnel and functions as a liaison between employees and managers.• Conducts new hire training to educate new employees on Production Group Dispatcher guidelines and procedures. Recommends and carries out programs or procedures designed to meet the administrative technical training and overall development needs of all assigned personnel. Monitors the training and development of employees; provides consistent coaching and feedback.• Coordinates activities with field claims managers and supervisors as necessary to accomplish results. Promotes positive interaction and professional relations with employees and customers. Responsible for compliance with published Company procedures.• Gathers and provides information and customer feedback to Field Claims and Production Unit management for process, systems and product improvements. Communicates daily with management regarding scheduling shortages, shift changes, and soliciting overtime to fill inspection shortfalls
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Assignment DispatcherFarmers Insurance Apr 2011 - Sep 2012Oklahoma City, Oklahoma Area• Maximizes positive customer experience by responding in a friendly, courteous, accurate, helpful and professional manner to phone inquiries from field management, adjusters, customer service associates, repair facilities, contractors, Farmers agents, policyholders and customers regarding claims with Farmers • Identifies trends and/or roadblocks within FCR appointment schedules and proactively works towards putting the FCR in a position to inspect each appointment within its recommended inspection timeframe according to availability.• Analyzes trends within assigned operations, including availability, unresourced jobs, jobs in jeopardy and advises local field management of potential problems
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2Hunt GroupFarmers Insurance Mar 2010 - Apr 2012Oklahoma City, Oklahoma Area• Handle questions from Customer Service Associates• Handle escalated phone calls from upset customers, troubleshoots the issue and helps to resolve the problem• Clear coverage issues• Help teach Customer Service Associates where to locate information on questions they have• Document and keep track of reasoning behind the Customer Service Associates questions
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Senior Customer Service AssociateFarmers Insurance May 2008 - Mar 2010Oklahoma City, Oklahoma Area• Responds to customer initiated telephone inquiries by answering inquiries in an inbound Call Center. • Obtains initial loss information and initiates claims handling process• Advises insureds/claimants of claims process• Handles minor, non-questionable liability claims• Authorizes rental cars• Handle minor coverage issues and resolve minor complaints which arise during claims handling process• Assumes lead role within team or unit• Completes special projects as requested• Resolves expedited calls/complaints
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Training ServerCarino'S Italian Grille May 2006 - May 2008• Handle training of all new servers• Provided face to face customer service• Resolved customers complaints• In charge of making sure all the closing duties were completed properly and timely• Checked over ticket and ran audits on customers tickets.
Casey Mars Skills
Casey Mars Education Details
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Southern Nazarene UniversityBusiness Administration And Management, General
Frequently Asked Questions about Casey Mars
What company does Casey Mars work for?
Casey Mars works for Ace Appraisal Group
What is Casey Mars's role at the current company?
Casey Mars's current role is Partner at Ace Appraisal Group.
What is Casey Mars's email address?
Casey Mars's email address is ca****@****irr.com
What is Casey Mars's direct phone number?
Casey Mars's direct phone number is +140583*****
What schools did Casey Mars attend?
Casey Mars attended Southern Nazarene University.
What skills is Casey Mars known for?
Casey Mars has skills like Insurance, Property And Casualty Insurance, Commercial Insurance, General Insurance, Health Insurance, Underwriting, Life Insurance, Claim, Customer Service, Process Improvement, Workers Compensation, Liability.
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Casey Marsteller
Stamford, Ct3psu.edu, pepsico.com, diageo.com -
Casey Mars
United States1gmail.com -
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