Casey Mathews Email & Phone Number

Minneapolis, Minnesota, United States

Accessibility Specialest at WeCo Accessibility Services: Website Audits / WCAG UX Testing & Training / Consulting

Orlando

Provide classroom and itinerant instruction on the use of technology via Access software.Document client progress via written reports within database.Assess client needs and abilities prior to access technology training.Develop and update lesson plans and curriculum to reflect current technology trends and population needs.Communicate with students and staff to determine most appropriate instructional strategies.Maintain labs to ensure thorough customization of access technology and other software.Collaborate with community partners to increase awareness and accessibility.

Minneapolis, Mn

The Wehrman Collaborative, LLC or WeCo. User-experience testing firm that trains people who live with disabilities to test electronic venues for access in accordance with the Section 508 and Americans with Disabilities Act legislation and WCAG web standards.Service Inquiries: accessinfo@theweco.com or 855-849-5050 x1Professional Inquiries: lynnw@theweco.com or 855-849-5050 x705WeCo's is a mission-based for-profit company, based in Minneapolis, Minnesota, which empowers organizations with the knowledge they need to provide accessible communications to the public and perform due diligence in regards to access legislation. WeCo's work also facilitates the financial independence and professional development of people who may have been overlooked by traditional work environments.Specialties: Accessible communications and user-experience testing in regards to how people living with disabilities user electronic formats and the internet. Section 508, Americans with Disabilities Act and WCAG compliance assistance. and workplace/customer sensitivity training.

Orlando, Fl

Communicated with dispatch using MSN Messenger and phone to track transportation.Coordinated customer support for transportation needs and provided trip ETA information.Addressed immediate customer concerns and escalated complaints.Managed documentation for accounts.

Minneapolis, Mn

Assisted customers with technical issues via phone, email, and chat platforms.Documented problems and resolutions in customer accounts to maintain thorough records.Facilitated product demonstrations for diverse audiences and collaborated with sales teams.Managed beta tester team, as well as wrote technical manuals and help documents for testers and end users.Partnered with development team to manage quality control activities and compliance.

Daytona, Fl

Provided center-based and itinerant technology instruction, including typing, accessibility software, and computer use, to diverse client populations.Documented client progress and developed written reports for management review.Maintained communication with students and staff to determine most appropriate instructional strategies and adjust curriculum accordingly.Ensured thorough customization of access technology and other software in labs.Administered peer-to-peer network for organization.