Casey Mendenhall Email & Phone Number

- Promoted as soon as time-eligible due to outstanding performance, booking nearly $6 million in revenue in low-spend account segments.- Utilize specialized knowledge to prospect, qualify, negotiate, and close million dollars-plus data center deals across entire Dell infrastructure portfolio.- Proactively lead sales campaigns to build 150-200% pipeline sufficiency in multiple segments at Dell, across all regions of the United States.- Consistent leader in key performance indicators and winner of multiple team player awards.- De-facto project manager for 45-million-dollar generative AI data center deployment, overseeing all aspects from initial customer calls and sizing assessments to quotation and establishing/maintaining sales cadence with channel partner.- Guide channel partners and IT specialists to make appropriate technology recommendations to customers, while moving deals forward in a timely manner with the best solution for the problem.- Continuously learning to stay up to date on industry trends and competitors’ offerings.- Craft compelling customer sales presentations using my knowledge of the competitive landscape to highlight the unique value of Dell solutions.- Leverage strong interpersonal skills to drive change and influence others that I do not directly have authority over, both internally and with channel partners.- Directly support 3-8 inside reps simultaneously while managing 1500+ accounts in some quarters. Have supported 20+ inside reps overall with no interpersonal friction.- Serve as subject matter expert in data center infrastructure and provided training and resources to other representatives inside and outside Dell.

Salt Lake City, Utah, United States

- Responsible for business planning regarding inventory management, sales strategy, customer relationship management, training and compliance for profitable retail and e-commerce company.- Executed a sales strategy focused on educational storytelling, actively listening to needs/problems and then engaging the PAS framework to empower the customer to make the purchase.- Listen and engage with clients and customers to find a solution unique to them to maximize customer satisfaction.- Design, maintain, and market profitable online e-commerce store in the face of regulatory uncertainties surrounding cannabis and marketing cannabis online with a focus on automation.- Hire, manage and mentor a small team of hand-picked employees.

- Promoted 3 times due to outstanding performance.- Lead presenter of finished multimedia interactive eBook to client.- Designed, built, and maintained several small python programs to increase productivity.- Technical lead for hardware/software purchases and automation.- Principal research strategist.- Designed templates and layouts for interactive eBooks, with a focus on accessibility.- Managed small design team responsible for creation of eBooks.- Primary copy editor for web and press releases.- Supervised and mentored junior writers.- Quality Assurance for onsite operations.

- Assisted with KUTX Concert Club events and the donor memberships who were eligible to attend.- Helped expand and increase membership and sustaining membership numbers every single drive.- Hired to consult on all aspects of fund drive during the KUT and KUTX bi-annual events.- Oversaw business membership program, worked directly with business owners to maximize their exposure and pushed live updates to website.- Arranged and oversaw catering deliveries and setup/breakdowns.- Member of committee that projected fundraising targets, and adjusted projections as events unfolded in real time.- Increased efficiency within Allegiance database to convert donors to sustaining memberships and provide tax documentation in a more timely manner.

Austin, Texas Area

- Helped expand and increase membership and sustaining membership numbers every single drive.- Hired to consult on all aspects of fund drive during the KUT and KUTX bi-annual events.- Oversaw business membership program, worked directly with business owners to maximize their exposure and pushed live updates to website.- Arranged and oversaw catering deliveries and setup/breakdowns.- Member of committee that projected fundraising targets, and adjusted projections as events unfolded in real time.- Increased efficiency within Allegiance database to convert donors to sustaining memberships and provide tax documentation in a more timely manner.

Austin, Texas Area

- Promoted rapidly due to top performance – 2 promotions in one year.- Promoted from QA Engineer 2 to Associate Designer- Executed plan to integrate cross-functional processes between different development disciplines, dramatically reducing miscommunications and design delays.- Designed quest chains, characters, buildings, and storylines for "Kingdoms & Quests" and "The Ville."- Managed small quest team composed of visiting corporate designers for "Kingdoms & Quests."- Pioneered use of phased content (world changes in response to player actions) in quest and world design for "Kingdoms & Quests."- Wrote and updated core design documentation.- Worked extensively within multiple proprietary editor tools, and performed cross-discipline training for members of the team.- Responsible for creating test plans, reviewing design documentation and providing weekly reports to senior production staff.- Gameplay interactions point of contact for artists, programmers and producers.- Trained and mentored new hires in team specific processes and crafted new tester documentation.

Austin, Texas Area

- Promoted to QA Engineer 2 from QA Engineer 1.- Lead security exploit tester on Kingdoms & Quests.- Trained new hires in team specific processes and crafted new tester documentation.- Responsible for creating test plans, reviewing design documentation and providing weekly reports to the production staff.- Embedded with Gameplay Programming and Design teams for agile testing.

- Embedded within Gameplay Engineering Team to specialize in assisting with GPE related issues on Sims 3 Pets for consoles.- Responsible for approving various departmental builds for integration to main production build.- Performed health reports on various aspects of the project and delivered results to project managers via dynamically updated documentation.

Austin, Texas Area

- Co-lead of early shift team responsible for daily build health report on DC Universe Online for PlayStation 3 and PC.- Maintained and periodically updated testing documentation.

- Directly assisted Membership Director with planning and execution of all aspects of membership program with $2.3 million annual budget.- Primary handler and processor of monetary donations totaling well over $2.7 million.- Oversaw business membership program, leading to new business development for future collaborations.- Cultivated long term relationships with business vendors and major donors.- Worked extensively within Allegiance database: credit card processing, donor reports, fund drive progress, etc.- Re-hired as part-time consultant to streamline bi-annual membership fund drive.

Orlando, Florida Area

- Provided world famous Disney guest service in a broad range of front facing roles.- Assisted operation of complex mechanical rides including Big Thunder Mountain, Space Mountain, Splash Mountain, and DisneyQuest.- Selected for pin trading role, a personal, one-on-one guest interaction with a focus on making every interaction magical for young pin traders.

Austin, Texas Area

- Promoted to lead of single player campaign testing team for first person shooter Area 51 for PS2 and XBOX.-Created and executed test plans to isolate specific issues for multiple gaming platforms, including PSP handheld.- Provided extensive feedback to design team, including a number of suggestions that were implemented into final release.- Worked one on one with designers, artists, and programmers to identify issues.- Member of triage team assigned to help with high profile corporate projects including Mortal Kombat: Deception, Midway Arcade Treasures, Blitz: The League, and others.

Bachelor’S Degree

Bachelor’S Degree