Casey Garcia, Mba Email & Phone Number

Fort Myers, Florida, United States

Ensuring freight is covered w/ the proper transportation mode while managing pick-up transit, & on-time delivery within the transportation management system, McLeod. * Negotiating rates w/ partner carriers to ensure the ability to provide competitive rates to our customers.*Maintaining updates & contact with carriers & internal business partners (Domestic Account Exec) to ensure shipper/consignee are aware of any issues or challenges. *tracking* tracing freight movement from start to finish taking full responsibility for any occurrences while solving them both constructively and efficiently.*Developing relationships with carriers through incoming/outbound phones to assist w/ coverage solutions.

*Greeted incoming customers w/ appointments to finalize paperwork, completed walk-thru of RV/motor home. * walked with customer steps-by-step welcoming/greeting, meeting with walk-thru coordinator, purchase parts/accessories, signing documents and wishing final farewell. *calling to confirm appointents date and time daye before and make changes as needed after speaking with direct manager.

Cape Coral, Florida, United States

* Sworn oath to protect important information and maintain confidentiality to the highest levels. * Executes personal visits with citizens and via phone calls to gather economic data and verify residency while entering information in a government-issued device.* Communicate the reason for a personal visit through quick connect to obtain connection* Quality Control measures are implemented and accurately collect information with integrity

Suwanee, Ga

Worked closely with warehouse associates and the supervisory delivery team in sharing photos of customer returned merchandise with potential issues and concerns. Created Excel spreadsheet from photos then emailed to Red Alert Team and supervisor delivery team in South Region. Contacted customers for clarification of merchandise refusal.

Suwanee, Ga

* Calling customers two days prior with multiple exchanges to verify delivery date and item to be exchanged, if needed* Worked as team member of Red Alert for VIP customers* Exchange and return orders created for delivery managers for a delivery turnaround for customer satisfaction* Adjusted customer sales orders per store associate request for delivery turnaround

Duluth, Georgia

assisting customers in-store and via phone calls who inquire about merchandise purchased, delivery questions, finance options and payments; bookkeeping, filing, office organization and cleanliness;

Master Of Business Administration - Mba, Business Administration And Management, General, 3.2

Activities and Societies: online; no activitiesThroughout the MBA program, leadership skills and strategies were a focus taught from all.

Bachelor Of Arts (B.A.), Business Administration And Management, General, Gpa 3.21

I completed both Associates and Bachelor's degrees online with Ashford University while moving every couple of years supporting my husband.