Develop and release a new billing product with WPF utilizing MVVM. Work in dev-ops utilizing TFS 2017 which includes transitioning from XAML workflow to vNext build architecture. Integrate billing product with third party APIs. Help determine requirements to better define functionality and to assist with documentation. Communicate with team members and end-users. Work in agile environment with team members to integrate products. Utilize integration/unit tests in critical areas.

Enhance and maintain the ASP/.NET web application. Utilize SSIS to automate SQL tasks. Troubleshoot issues and resolve bugs for clients. Prioritize updates and assist in training use of the application. Manage all supporting programs including version control, bug reporting, and automated builds and testing.

Utilize Access and Excel, utilizing macros and VBA to automate applications. Create and maintain the website for the department with SharePoint. Attend to customers’ stated and unstated needs. Pass the series 7 & 63 and CEP Level I. Received “MVP”, “Excellence in Action”, and “All-Star.” Determine appropriate services that assist the client and promote company strategies to appropriate business partners. Use Siebel CRM to document customer interactions.

Train new employees on proper handling techniques. Ensure productivity and skills for package handling. Document the techniques employed by the new hire. Discuss with employee their good and bad practices. Recommend or not new hire retention. Encourage continuing good practices for the protection of the employee, co-workers and packages. Develop a database for record keeping and analysis for trailer and new hire auditing. Involved in interdepartmental communication to provide smooth operations and cost effectiveness. Recognized for several awards.

I was involved with proselytizing in Brazil for my church without pay. Experience includes supervising groups of other young adults.

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