Casey Mince Email & Phone Number

United States

Kansas City Metropolitan Area

- Provide in-dealership training to support Commercial Account Managers and Commercial Finance & Insurance (F&I) process improvement for the sale of commercial products- Present monthly reviews of key performance metrics and Time Sales Analysis data to share with dealer principals and dealership management to review commercial volume, share, and portfolio.

Tampa, Florida, United States

- Complete Commercial Line of Credit (CLOC) requests, update business applications, and work with dealers to meet credit finance requests, - Review, analyze, and decision sufficiency of data to prepare customer credit requests and renewals.

Tampa, Florida, United States

- Dynamic introduction to the automotive industry- Combination of rotational financial assignments, structured learning, formalized feedback, and mentoring that prepares participants to take on future leadership roles- Strengthen skills in customer service, team management, business development and financial analysis

Tampa, Florida, United States

- Supervised, counseled, and monitored the severely delinquent accounts team- Monitoring team members work and photo status to ensure they are responding to incoming customer calls- Managed excalation calls when required

Tampa, Florida, United States

- Effectively assessed and continuously monitored credit risk and exposure for assigned dealers in the New York, New Jersey, and Orlando Regions- Analyzed and mitigated risk by working closely alongside sales and management to provide thorough evaluations of dealerships’ current financial states- Determined appropriate recommendations/solutions to limit.

Tampa, Florida, United States

- Analyzed credit applications and underwrote vehicle loans to credit worthy customers while promoting the Ford Credit value proposition and maintaining strong relationships with dealership personnel- Executed a purchase policy based on dealer support, credit risk, liquidation trends and management directions- Maintained knowledge of several programs and.

Tampa, Florida, United States

- Managed losses and mitigated risk for the Orlando region by effectively communicating and resolving delinquency issues with customers

Tampa, Florida, United States

- Fielded customer inquiries, complaints, billing questions and payment assistance requests- Executed effective collection call process through multiple dialer campaigns and accurately documented results

Adrian, MI

- Photographed projects for marketing materials and social media which included events, sports, portraits, campus scenery, and nature- Managed Social Media Campaigns- Created Social Media Content

Adrian, MI

• Maintain sign in forms
• Monitor safety
• Inventory and clean machines

Adrian, MI

• Served as an ambassador by establishing an open line of communication between Siena Heights and its supporters
• Gained a greater understanding of Siena, its organizational structures, and its annual needs for financial support
• Called constituents to build a personal rapport, update demographic information, and acquire gifts to the annual fund and student scholarships
• Worked with other student callers in a team-oriented environment to achieve institutional goals

Saginaw, Michigan Area

• Verified deposits
• Inputted proof work/customer transactions into computer systems
• Assisted and greet customers
• Answered incoming phone calls

Saginaw, Michigan Area

• Rotated at multiple branches to fulfill staffing needs
• Performed cash and balancing functions accurately – kept working cash to a minimum and within established limits
• Processed all teller transactions according to established bank policies and procedures
• Offered additional bank products and services which match customer needs
• Answered customer inquiries

Saginaw, Michigan

• Cashiered and maintained a balanced drawer
• Served customers with exemplary and timely service, and provided accurate product information
• Served multiple customers, discovered their needs, and made recommendations to generate sales merchandise, stocked, replenished the selling floor, processed inventory
• Maintained working knowledge of store’s policies and procedures
• Communicated to coworkers and supervisors through wireless audio systems
• Answered phone calls from… Show more