- Developed a systemized approach to analyzing customer service tickets through Microsoft Excel - Assisted CCO in weekly pricing, sales, and business development meetings- Generated leads through LinkedIn networking and HubSpot communications

- Taught baseball skills to players at the four-week instructional baseball camp during the summer - Created rules and regulations in my age group that was adopted in other age groups at camp- Developed daily practice schedules complete with instructional activities and fun games for the campers to play

- Member of a three-person team tasked with marketing recreational sports and other resident life activities to the more than 1,400 residents of McNutt Residence Hall- Promoted Fall Intramural Leagues and special events, including the Jill Behrman Color the Campus 5K Run - Developed interpersonal and marketing skills through constant communication with residents- Promoted events run by Recreational Sports through a variety of methods including tabling and attending RA rounds around the dorm

- Reviewed, scanned and processed several hundred beach and golf pass applications using a variety of software systems including Microsoft Excel - Answered customer service calls to assist online applicants- Assisted residents applying in person for beach and golf passes