Senior Director Of Operations
Lead the operations of an agency serving Fairfax County residents who face homelessness and food insecurity; oversaw human resources, financial management, volunteer engagement, facilities, compliance, and procurement functions• Supervised 3 staff; served on Senior Leadership Team developing strategic plans to integrate operations and services• Ensured effective and efficient administrative operations, working closely with the CEO, Chief of Staff and CFO• Served as primary liaison with externally contracted IT, accounting, facilities, and benefits services• Developed and updated personnel policies and procedures to maintain regulatory compliance and best practicesResults: Designed Safety and Security Program; synced performance management schedule with fiscal year; authored 11 sections in successful grant proposal; hired 20 staff; completed 2 employee investigations with sensitivity; revised 4 operational contracts for optimal performance at efficient cost, one for $19k savings over 5 years; created staff newsletter