Casey Lau Email & Phone Number

Throughout my 15+ years of experience for Nordstrom, I have thrived on developing solutions that ensured the values and goals of the brand - known for its outstanding customer service – were met. I am known for my analytic and strategic approach to solving problems, and for my ability to collaboratively deliver solutions to inventory and sales issues. I thoroughly enjoy building strategies and tactics that not only meet corporate and consumer needs, but that also empower the staff to do their best in implementing the changes. Most recently Replenishment Buyer, Men’s Shoes, for 117 Full Line Nordstrom stores, 3 Canadian stores, and the Nordstrom.com e-commerce web store, I effectively managed millions of dollars of inventory consisting of 90,000+ products in more than 100 styles along with 60 SKUs of polish. I strategically determined the volume, styles, and sizes for each product at each location in alignment with market data, sales trends, customer buying patterns, corporate goals, and seasonal needs while supporting Gross Margin Return on Investment (GMROI) metrics.Earlier in my career at Nordstrom, I served as Assistant Buyer and Department Manager, supervising 25+ cross-functional staff in sales, marketing, inventory, and customer service. Highlights of my career include:* Generating hundreds of millions of dollars in sales.* Earning multiple Anniversary Cup Awards for surpassing objectives. * Attaining recognition as “Department Manager of the Year.”* Preventing a potentially disastrous 30%+ loss of volume from one key brand from having a devastating financial impact by strategic forecasting and prudent inventory management decisions, increasing turn and margin despite the inventory disruption. Key areas of expertise include inventory analysis, inventory management, buying, sales forecasting, market and sales analyses, strategic planning, and team leadership.

Listed skills include Retail, Sales, Merchandising, Customer Service, and 26 others.