Casey Tabor Email & Phone Number

Queens, New York, United States

Long Island City

Assist in training new and existing employees in the department, specifically focusing on database training, efficient search tools as well as client servicesHelp promote team efficiency and effectiveness via database training; conducting bi-annual training sessions for the team and one-on-one sessions with each member of the team. Work in conjunction with the Director of Analytics & COO to discuss any system enhancement requests. Provide leadership & training in the Client Services department.

Long Island City, Ny

Primary point of contact for customer requests and inquiries, developing client relationships and retention.Work with Operations technical staff to coordinate bespoke client project management and planning.Create and coordinate all services job requests and estimates. Maintain customer records, including, but not limited to: inventory reports, service job records, invoices and payment history, service agreements and leases, confidentiality records, recognition agreements and other client facing documentation.

Woodcliff Lake, Nj

Analyzed, surmised and presented on “big data” sets and translated info into trends and insightful reports for BMWNA executive team. Worked as secondary Community Manager for BMW USA, MINI USA, and BMW i on Facebook and Twitter platforms. Collaborated with various marketing departments to build a unified presence across social channels.

Hilliard, Oh

Initial member of the BMW Genius Hotline, a dedicated phone line to answer BMW product questions. After receiving extraordinary product training, I demonstrated the exemplary people skills necessary to communicate in non-technical terms with customers who frequently have little automotive knowledge.

Hilliard, Oh

As a case supervisor, I researched escalated warranty concerns, buy-back, or compensation requests. Answered supervisor request phone calls and able maintain poise and patience while focusing on customer experience.

Dublin, Oh

Store lead for accessory department at DSW flagship store. Responsible for all accessory visual merchandizing and organization, while focusing on “sales per square inch.”

Philadelphia, Pa

Designed exhibition-specific advertisements for local print and digital medias. Gained exposure to the process of publicizing an event and constructing a successful marketing plan.

Philadephia, Pa

Supervised a small staff at local Philadelphia art gallery. Managed logistics with shifting teams of curators, contractors, clientele and artists.

Bachelor Of Fine Arts (Bfa), Painting

Received extensive training in collaborative practices, oral presentations, and critical thinking. Thrived in high-pressure course.

High School, Commercial And Advertising Art

Participated in highly competitive and acclaimed vocational program, Fort Hayes: Commercial Art.