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Casey Terrell Email & Phone Number

Customer Operations Lead @ Snackpass (a16z) at Snackpass
Location: United States, United States, United States 10 work roles
1 work email found @snackpass.co LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email c****@snackpass.co
LinkedIn Profile matched
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Current company
Role
Customer Operations Lead @ Snackpass (a16z)
Location
United States, United States, United States

Who is Casey Terrell? Overview

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Quick answer

Casey Terrell is listed as Customer Operations Lead @ Snackpass (a16z) at Snackpass, based in United States, United States, United States. AeroLeads shows a work email signal at snackpass.co and a matched LinkedIn profile for Casey Terrell.

Casey Terrell previously worked as Customer Experience Lead at Snackpass and Executive Assistant at Snackpass.

Company email context

Email format at Snackpass

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{first}@snackpass.co
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AeroLeads found 1 current-domain work email signal for Casey Terrell. Compare company email patterns before reaching out.

Profile bio

About Casey Terrell

Casey Terrell is a Customer Operations Lead @ Snackpass (a16z) at Snackpass. They possess expertise in sales, customer service, interior design, management, retail and 16 more skills. They is proficient in Spanish. Colleagues describe them as "Casey is a fantastic asset to our team and an absolute pleasure to work with. She is extremely intelligent, doggedly hard working, and learns very quickly. By carefully studying feedback and working to improve – she has quickly acclimated to her sophisticated role and is now acting as a leader, taking initiative and seeking opportunities to perform better and improve our organization. I feel lucky and grateful every time I see her in action to have her as part of our team.", "I worked side by side with Casey for nearly 3 years and I wouldn't hesitate to work with her again. Casey had good rapport with everyone we worked with, not because it was advantageous to her professional life, but because she genuinely cared about everyone around her. Her easygoing demeanor and upbeat attitude help her build a great client base, while her ability to balance company goals with client demands keeps those clients loyal. Casey has a natural ability to look at a problem from many viewpoints before proposing the path to a solution. She wants what is best for everyone and is almost always able to deliver resolutions in way that doesn't feel like a compromise. Observing Casey as we worked alongside each other was an invaluable experience and I often notice her influence in my selling style even though we no longer work together. Casey will always rise to a challenge, always fight for her goals, and always be a great addition to any team.", and "I’ve known Casey as a student, a competitive Muay Thai fighter, and a coach at Capital MMA & Elite Fitness. In every role, she’s excelled beyond expectations! From day 1 she’s been a supportive, loyal, team oriented, and hard working member of the Capital family. We have benefited tremendously from her presence, and our members are frequently inspired by her work ethic, talent, and coaching ability for the martial arts. I highly endorse Casey."

Listed skills include Sales, Customer Service, Interior Design, Management, and 17 others.

Current workplace

Casey Terrell's current company

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Snackpass
Snackpass
Customer Operations Lead @ Snackpass (a16z)
AeroLeads page
10 roles

Casey Terrell work experience

A career timeline built from the work history available for this profile.

Customer Experience Lead

Current

San Francisco, California, US

Designed two departments from the ground up, creating all SOPs, training, and documentation. Effectively implemented various technologies to track and distribute customer support data company wide. Remotely manage a trilingual team of 26 amazing people, providing world class tech support 24/7.

Dec 2019 - Present

Executive Assistant

San Francisco, California, US

Oct 2019 - Dec 2019

Admin

San Francisco, California, US

Jul 2019 - Oct 2019

Kelly Faetanini - Account Executive

Freelance - Customer Service & Sales

Managed the relationship with the 40+ retail stores that carry the Kelly Faetanini brand. My main responsibilities were resolving customer service issues and driving sales by conducting new product presentations, building trust through excellent customer service, coordinating and scheduling trunk shows each week, and being available 24/7 to answer.

Jan 2019 - Jul 2019

Placepull - Customer Success Manager

Freelance - Customer Service & Sales

Used Google Analytics to create customized video updates informing clients of their SEO gains with Placepull. Organized & analyzed data to present in an easy to understand format, worked directly with founder to address customer service concerns, and laid the foundation for long lasting relationships.

Dec 2018 - May 2019

Front Of House Assistant - Luzia By Cirque Du Soleil

Zurich, CH

  • Assist all Front of House departments on a touring big top show, focusing on Concessions, Merchandise, and Concierge. Responsible for managing temp employees, ensuring readiness for show call, reconciling cash and.
  • Assist Concessions Supervisors in training 150+ new employees in each city
  • Assist in supervising a staff of 40 employees assisting up to 26,000 clients each week
  • Reconcile cash and receipts for 23 registers, addressing discrepancies directly with employees
  • Use knowledge of Outbox to support Concierge and resolve ticketing issues inside the big top
  • Available on radio to support and communicate with all FOH Departments
Apr 2018 - Aug 2018

Concierge Team Lead - Luzia By Cirque Du Soleil

Zurich, CH

Assisted in training and evaluating 5+ new staff in each city. Acted as the main customer service point of contact for clients in the big top, and collaborated with other departments daily (Box Office, Ushers, VIP) to resolve client complaints - typically related to ticketing or seating issues. Used consultative sales skills to meet sales goals for.

Dec 2017 - Apr 2018

Box Office Assistant - Luzia By Cirque Du Soleil

Zurich, CH

Worked in the box office consulting with walk-in clients to purchase tickets and VIP packages. Resolved customer service issues, assisted in training and supporting a local staff of around 10 people. As a team of 4, we handled Will Call for a venue holding 2,600 clients each night.

May 2017 - Dec 2017

Box Office Assistant - Kurios By Cirque Du Soleil

Zurich, CH

Worked in the box office consulting with walk-in clients to purchase tickets and VIP packages. Resolved customer service issues, assisted in training and supporting a local staff of around 10 people. As a team of 4, we handled Will Call for a venue holding 2,600 clients each night.

Mar 2017 - May 2017

Head Coach

Alexandria, VA, US

  • Collaboratively developed a martial arts program of over 250 students. Used leadership and community building skills to increase membership and retention rates. Coached Muay Thai classes, trained fighters for.
  • Led a program of 250+ students as part of a four person coaching team
  • Developed a Women's Program, increasing female memberships by 500% in the first 2 years
  • Managed and supervised training sessions, sparring classes, and amateur competitions
  • Maintained appropriate discipline among athletes
  • Planned and executed fundraisers and team building events
Jan 2010 - Mar 2017
FAQ

Frequently asked questions about Casey Terrell

Quick answers generated from the profile data available on this page.

What company does Casey Terrell work for?

Casey Terrell works for Snackpass.

What is Casey Terrell's role at Snackpass?

Casey Terrell is listed as Customer Operations Lead @ Snackpass (a16z) at Snackpass.

What is Casey Terrell's email address?

AeroLeads has found 1 work email signal at @snackpass.co for Casey Terrell at Snackpass.

Where is Casey Terrell based?

Casey Terrell is based in United States, United States, United States while working with Snackpass.

What companies has Casey Terrell worked for?

Casey Terrell has worked for Snackpass, Freelance - Customer Service & Sales, Adecco, and Capital Mma & Elite Fitness.

How can I contact Casey Terrell?

You can use AeroLeads to view verified contact signals for Casey Terrell at Snackpass, including work email, phone, and LinkedIn data when available.

What skills is Casey Terrell known for?

Casey Terrell is listed with skills including Sales, Customer Service, Interior Design, Management, Retail, Multi Task And Handle High Volume Workloads, Interpersonal Skills, and High End Homes.

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