Casey Walleck Email and Phone Number
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An accomplished software services director with almost 15 years of experience of delivering customer outcomes through authentic team leadership, creative problem solving, and relentless customer focus. A transformative leader. Built a $50MM+ recurring subscription software services business through application of industry expertise, machine learning, and predictive analytics. A relentless customer advocate. Partnered with customers as a trusted advisor to deliver over $1BN in customer value through digital transformation. An innovative product manager. Conceptualized, designed, and launched bespoke customer success products generating customer outcomes and recurring revenue. A lean practitioner. Improved services product costs, margins, and quality using lean tools and methodologies.
Advizex
View- Website:
- advizex.com
- Employees:
- 321
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AdvizexChicago, Illinois, United States
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Customer Success Product ManagerGe Vernova Jan 2023 - PresentRecruited into a newly created role designing, growing, and managing recurring support and services products.-Managed recurring services and support products, generating over $50MM in annual recurring revenue across hundreds of customer accounts.-Conceptualized, designed, and launched innovative customer success products, generating millions of dollars in annual recurring revenue sales pipeline. -
Lean Operations LeaderGe Digital Jan 2022 - Jan 2023San Ramon, California, UsRecruited into a newly created role combining operations management and lean transformation of GE Digital’s managed services business.-Functional lean leader for managed services team, implementing Kaizen, standard work, visual management, and structured problem solving.-Managed business operations for subscription services business with over 8000 customer assets under management and $50MM+ annual recurring revenue. -
Director Of ServicesGe Digital Mar 2017 - Jan 2022San Ramon, California, UsPromoted to lead a regional team of services engineers and consultants that deployed, operated, and optimized Asset Performance Management software solutions for industrial customers in the power generation, oil and gas, aviation, and chemicals spaces. Developed deep customer relationships and viewed as a trusted advisor to customers along their digital transformation journey.-Delivered annual recurring services revenue of $30MM in subscription contracts for customers across the Americas.-Leveraged deep customer relationships to secure multimillion dollar software and services subscription renewals for: Exelon, ConocoPhillips, Chevron, Delta Airlines.
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Customer Reliability Team LeaderGe Digital May 2014 - Mar 2017San Ramon, California, UsPromoted to lead a team of reliability engineers responsible for delivering monitoring services to oil and gas, aviation chemicals, and manufacturing customers using machine learning and predictive analytics software.-Established additional monitoring center locations in Paris, Dubai, Sao Paolo, and Singapore.-Grew monitoring center revenue by 50% from 2014 to 2017.
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Analytics EngineerSmartsignal Mar 2009 - May 2014Lisle, Il, UsBrought on to deliver professional services for predictive analytics software used to monitor critical industrial assets. Responsibilities expanded to include technical leadership of the new product implementation team.-Designed, developed, and deployed real time data analytic solution for livestock health monitoring, generating over $500K in revenue.-Designed, developed, and deployed wind turbine monitoring suite, generating over $1MM in revenue with over 1000 turbines under monitor.
Casey Walleck Skills
Casey Walleck Education Details
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Northern Illinois UniversityMechanical Engineering -
Northern Illinois UniversityMechanical Engineering
Frequently Asked Questions about Casey Walleck
What company does Casey Walleck work for?
Casey Walleck works for Advizex
What is Casey Walleck's role at the current company?
Casey Walleck's current role is Services Director | Customer Success Product Manager | Lean Operations Leader.
What is Casey Walleck's email address?
Casey Walleck's email address is casey.walleck@ge.com
What is Casey Walleck's direct phone number?
Casey Walleck's direct phone number is +163078*****
What schools did Casey Walleck attend?
Casey Walleck attended Northern Illinois University, Northern Illinois University.
What skills is Casey Walleck known for?
Casey Walleck has skills like Engineering, Manufacturing, Engineering Management, Microsoft Office, Fmea, Testing, Six Sigma, Autocad, Microsoft Excel, Product Development, Electrical Engineering, Embedded Systems.
Who are Casey Walleck's colleagues?
Casey Walleck's colleagues are John Silvers, Cindy Manley, James David, Jason Mayhue, Melissa Caplan, Phil Griffin, Michelle Walsh.
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