Casi Pinegar Email & Phone Number

Urbandale, Iowa, United States

Assist with patrons, keep counting of patrons and materials

• Process an average of 25 loans per day using Cloud System, ICMP, CLIFT, RF Viewer, and the OPERA System• Averaged high quality and production scores with a 4 out of possible 5 rating for year 2013, which results in high customer satisfaction as their loans are completed with accuracy and in a timely manner• Set and meet personal goals daily• Earned team excellence award due to high quality • Selected to be on the STRIDE committee to help organize various team member activities and charity donations which resulted in high employee morale• Selected to participate in time standards study which designated production standards for correspondent operations • Selected to audit newly on boarded team members on quality of work which resulted in a faster on boarding process

Adel, Iowa, United States

Assist students with IEP's and assist the classroom teacher with general classroom

Adel, Iowa, United States

Assist students with IEP's and assist the classroom teacher with general classroom

Altoona, Iowa

Customer Service Clerk August 2005- September 2011 • Provided efficient customer service to guests with a variety of needs including Photo department, Western Union and Postal Transactions, Iowa Hunting and Fishing licenses and tags which required a strong ability to multi-task as there would be guests needing multiple services at a time.• Reviewed cash drawers for all store departments, handling cash up to $5,000.00 with a high accuracy which resulted in increased productivity of assistant managers due to less time spent reviewing cash drawers.Frozen Foods Manager February 2010- August 2010• Ordered product to keep shelves stocked, which resulted in customer satisfaction to acquire frozen foods.• Managed up to 3 employees at a time, ensuring to keep shifts covered resulting in the work to always be completed within an acceptable time frame.• Worked alongside frozen food vendors to order extra product to fill displays in an attractive manner which resulted in an increase in sales.

Bachelor Of Business Administration - Bba

Bachelor'S Degree, Business Administration And Management, General

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies