- Set and implement social media and communication campaigns to align with marketing strategies- Provide engaging text, image and video content for social media accounts- Respond to comments and customer queries in a timely manner- Monitor and report on feedback and online reviews- Organize and participate in events to build community and boost brand awareness- Coordinate with Marketing, PR and Communications teams to ensure brand consistency- Liaise with Development and Sales departments to stay updated on new products and features- Build relationships with customers, potential customers, industry professionals and journalists- Stay up-to-date with digital technology trends