Charlotte Smith Email and Phone Number

-Responsible for the south central and southeast regions of the US selling into employers 25,000 employees and less as well as employee benefit consulting firms. -Built pipeline from zero to $10 million in 1 year, selling 5 net new clients to date in industry with 8-15 month sales cycle. Year 2 maintaining pipeline of $6 million and over 75% to goal

-Oversight for book of 8 national account clients (including Marathon Oil, Loomis and FirstGroup America) for OptumHealth products and services• Held accountable for retention of clients and revenue growth in book of business by $9 million• Developed and monitored client financial performance including renewal planning, pricing negotiation and profitability levels

•Startup organization under UHG Ventures focused on providing virtual weight loss programming as covered insurance benefit to reduce frequency of diagnosis and reduction of severity of chronic conditions tied to obesity•As the most senior salesperson, collaborated with peers and leadership team to develop highly effective sales process•Executed against aggressive yearly sales goals; 132% to goal in 2017, 115% to 2018 quota by 2Q•Consulted with UnitedHealthcare sales and account management teams as well as employer benefit consultants on best approach to adding Real Appeal for their clients•Handled all of Real Appeal sales until January 2016 when territory was reduced to focus on Southeast and South Central regions and large national accounts

•Oversaw sales and account management of self funded and fully insured UHC clients up to 10,000 members•Aligned with several insurance carriers as point person to deliver strategic engagement ideas•In depth knowledge of disease state of diabetes •Delivered many presentations: lunch and learns to employees about programs, webinars and large scale meetings to HR departments the process of contracting and engagement•Developed key relationships in many different groups: consultants, HR departments, YMCA, healthplans

Contract with Bayer Animal Health

•Elected by 10 peers as Regional Advisory Board Representative, responsible for being the district’s liaison to the Regional Business Director and improving communication with Upper Management•Invited to attend Management Development courses after being with the company only 9 months•Attended advanced training classes focusing on developing business acumen skills and strengthening business plans•Educated and encouraged 130 physicians to prescribe products by in-depth clinical conversations

•Launched 4 new products in less than a year’s time by obtaining in- depth product knowledge followed by individual educational sessions with each target doctor and their respective nurses •Remained diligent and persistent in “no see” offices eventually growing professional relationships with noticeable positive results in prescription activity•Leveraged monthly marketing information to provide largest impact on client base. Organized territory by creating and maintaining spreadsheets •Planned large events for physicians to hear from nationally known speakers •Elevated ranking consistently throughout each pay period. Increased 24 spots on ranking report in one quarter’s time receiving congratulations from President of company.