Exceed customer expectations. That is why I started Alearn. Advising & Insourcing business processes in customer contact process environments (sales and service). I help organizations to really realize their service and sales strategy/ambitions in their own organization. But also developing online tools and elearning programs. Alearn offers also an online Quality handbook. For organisations with multiple locations that have high quality standards.

We Empower Partners fully concentrates on realizing additional growth of the (indirect) sales channel and the service approach of its clients. We Empower has more than 10 years of experience in setting up and activating partner networks in various market segments such as telecommunications, IT, retail, utilities and financial services. We help organizations to develop their partner channel (even) further. One of the ways we do this is by making it easier for the partner to serve the market with them (and earn money). We Empower Partners can support organizations in sub-processes or take care of the entire partner management on behalf of the organization. Our SAAS PRM Tool, knowledge, skills and methods are then transferred, enabling the organization to continue the process independently.Our objective in this respect: Partner Excellence. A loyal partner channel that is decisive and as such can obtain a competitive advantage with your products and services.

In 1999 setup a modern contactcenter, in Haarlem. After 8 years grown to an organisation with more than 200 employees and working for the financial sector (banks and insurance), publishers, the travel industry, ICT sector and the media sector (public and commercial broadcastings). End 2007 we sold the organisation.

Responsible for setting-up new unit within Getronics focusing on (international) outsourcing en outasking contracts. Brought in customers like Unilever and Shell (global contract).

General Manager at Getronics Networks & Services Sales Industry. In this function Profit and Loss responsible for Business Unit (total 25 people).