Casper Chang Email and Phone Number

Retail Operation○Tyreplus brand retail operation process development○Tyreplus brand workshop and technical process development ○Tyreplus franchisee audit program design and execution○POS retail marketing and promotion coach ○line@ e-commerce and membership generationProduct Category○Tyreplus AM service product management○Tyreplus central purchase platform operation○Tyreplus AM parts promotion programer

Internal ○Sales people initial training under Michelin POPSOCKS methodology○Sales people advanced marketing and sales skill instructor○Annual sales target forecast and management instructor○Salesforce.com data management training○Train the trainer instructorExternal ○Franchise dealer training scheme development○Business plan generation and management coach ○Precision marketing coach○Consulative selling coach ○On-site stock management coach○POS manpower management coach○PC engine lubrication instructor○PC brake system instructor○PC wheel alignment instructor○E-learning lead for in-shop service SOP

○ Define product pricing strategy and assess product competitiveness○ Deployment of local pricing policy aligned with distribution development. ○ Commercial terms and conditions management and sales tool generation.○ Price elasticity review and consumer insight identification.○ Vertical pricing - Periodical sell-in & sell-out price data management. - Sell-out position analysis for brand and competitors. - Track and analyze margin evolution for local distribution channels. - Price strategy evolution align with current market situation.○ Horizontal pricing - Target price ramping strategy set up between distribution channels. - Local price ramping review and control distribution evolution. - Sell-in price validation for commercial actions.

○ Regional dealer footprint management (Great Taipei and Yilan County)○ Michelin program dealer business development (12 Tyreplus and 6 MTC POS)○ Local market study: brands competition and price analysis○ On site trainer for Michelin Michelin products and Service SOP○ Product inspection for Michelin product warranty service

○National lubricant market analysis and product management○National lubricant marketing strategy generation and execution○Purchase and inventory management.○Local B2B business development and customer service support ○Legal consultant on international business relationship, including contract, fair trade rules and intellectual property rights