9 years experience in Protocol SW (NAS layer of GSM/UMTS/LTE) Development, Customization and Verification in the mobile phone production. Well experience with Team Management, Software Project Management, Customer Engineer, NAS Engineer. Technique Expertise - Major in (U)SIM/STK function debugging and customization. - Familiar with LTE/UMTS/GSM NAS (Call Control/SMS/CB/MM/GMM/EMM) territory issue analysis, debugging and customization. - Well experience in Protocol instruments COMPRION IT3, , ANITE SAS, Anritsu MD8470, Agilent A8960. - GCF/PTCRB Certification. - Fist tier Carrier TA (AT&T, CMCC, ChinaUnicom, Vodafone...). - Co-work/coordinate with function teams and customers for successful project launch. - Urgent/escalation issue handling under heavy presure condition. - Customer training on new chipset feature introduction. Experience - Senior Protocol Engineer (2006~2015, 9 year) - Project Management - Modem/Protocol SW PoC (ASUS, 2010~2014, 4 years). * Help team to delivered quality assurance modem SW on Time & with Limited resource. - Team Management - (ASUS, 2011~2014, 2.5 years). * NAS team Leader (MM/GMM/EMM/CC/SMS/SMS-CB/(U)SIM/STK/IMS) * Help keep the team focused and on track to achieve department goals. - Customer service support - CE/FAE (Qualcommm, 2014~2015, 1 years and 7 months) * Customer training on new chipset feature introduction. * Well communication capability to understand and delivered the customer's requirements. * Efficiently handle the customer gating/escalated issue.
Listed skills include C, C++, Telecommunications, Wireless, and 4 others.