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I am an experienced IT Support Specialist with a diverse background in various roles including Network Engineer, Field Service Technician, Senior Systems Engineer, Network Administrator, and Tier 3 Help Desk Support Representative. My expertise spans across multiple competencies such as:Computer Science: Fundamental understanding and application of computer science principles.Network Topologies: Design and implementation of network structures.Cloud Computing: Proficient in managing and deploying cloud-based solutions.LAN/WAN: Expert in local and wide area network technologies.Firewalls and Network Protocols: Skilled in configuring and maintaining secure network environments.Help Desk Support: Providing top-tier technical support and troubleshooting.Security: Implementing robust security measures to protect data and network integrity.My comprehensive skill set enables me to effectively manage and optimize IT infrastructures, ensuring seamless and secure operations for organizations.
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FounderInnovative It Jul 2015 - PresentBrockton, Ma, UsMSP -
It ConsultantLife Science Nation Jul 2015 - PresentCambridge, Ma, Us• Configured Windows Server 2012 for Active Directory.• Set up roaming and local profiles for AD• Set up laptops and configured them for AD using Win10• Configured Print server• Configured Firewall and SONICPOINTS• Configured NETGEAR Switches• Configured NETGEAR Access point• Troubleshoot Office 365 issues• Troubleshoot Exchange issues• Troubleshoot Outlook Issues• Create and Maintain Rackspace and O365 Email user and group accounts.• Configure and manage voip setup. (Nextiva, 3CX, Teams, Ring Central, Etc.)• Provide Remote network and desktop Support and maintenance -
Information Technology System EngineerLakeside Software Mar 2022 - Jan 2024Boston, Massachusetts, UsManaged endpoints and virtual servers.Managed AD and AAD/Intune. ( Asset clean up, GPO and Policy cleanup and reconfiguration. Scripting, and application management. SSO setup and configuration.)Managed ESXI and Vsphere.Responsible for all on-boarding and off-boarding processes.SOC2 (2022 and 2023).Inventory management.Ticketing system development and management.Modified customer/employee service support system to reduce complaints by 80% -
Senior System EngineerLakeside Software Mar 2022 - Jul 2023Boston, Massachusetts, Us
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Network Administrator / Helpdesk RepBrafton Inc. Apr 2011 - May 2015Boston, Ma, Us• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Plan, coordinate, and implement network security measures to protect data, software, and hardware.• Configure, monitor, and maintain email applications or virus protection software.• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.• Confer with network users about how to solve existing system problems.• Maintain an inventory of parts for emergency repairs.• Coordinate with vendors and with company personnel to facilitate purchases.• Traveled to new sites to setup and configure networks that support over 100+ clients at a time.• Managed 4 sites totaling 500+ clients, in Boston, Chicago, Arizona, and California• Setup and managed servers. i.e..print servers, windows server 2008R2/2012• Setup and Managed on site and cloud based VOIP systems.• Cloud based software and hardware
Casper Fort Skills
Casper Fort Education Details
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Sullivan And Cogliano Training CentersNetwork And System Administration/Administrator -
Itt Technical Institute-NorwoodComputer And Information Sciences And Support Services
Frequently Asked Questions about Casper Fort
What company does Casper Fort work for?
Casper Fort works for Innovative It
What is Casper Fort's role at the current company?
Casper Fort's current role is IT Consultant.
What is Casper Fort's email address?
Casper Fort's email address is c.****@****ion.com
What is Casper Fort's direct phone number?
Casper Fort's direct phone number is +161760*****
What schools did Casper Fort attend?
Casper Fort attended Sullivan And Cogliano Training Centers, Itt Technical Institute-Norwood.
What are some of Casper Fort's interests?
Casper Fort has interest in Children, Civil Rights And Social Action, Environment, Education, Poverty Alleviation, Science And Technology, Human Rights.
What skills is Casper Fort known for?
Casper Fort has skills like Salesforce.com, Networking, Network Administration, Seo, Wireless Networking, Php, Wordpress, Microsoft Office, Windows Server, Google Apps, Servers, Windows And Mac Operating Systems.
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