Brian Casper Email & Phone Number

Greater Myrtle Beach Area

• Building client relationships to ensure a positive home buying experience, resulting in $11MM in closed sales volume YTD 2024.• Conducting market analysis to identify trends, enhancing sales strategies and competitive positioning within the market.• Leveraging in-depth product knowledge to communicate features and benefits of homes, meeting diverse client needs.• Utilizing advanced negotiation skills to achieve favorable terms and conditions for both buyers and the company,• Developing effective sales strategies to drive growth and achieve sales targets, consistently exceeding performance metrics.• Educating customers on the buying process, providing guidance on financing, and ensuring informed decision-making.• Collaborating with construction managers to ensure timely delivery and quality of homes, addressing any issues promptly.• Executing marketing activities to attract potential buyers, increasing brand awareness and generating qualified leads.• Preparing contracts with attention to detail, ensuring accuracy and compliance with legal and company standards.• Coordinating with departments to streamline sales processes, improving operational efficiency and customer experience.• Analyzing sales data and performance metrics to identify areas for improvement, implementing changes to achieve goals.• Providing exceptional customer service and support, addressing inquiries and concerns promptly throughout the sales cycle.

Charlotte, North Carolina Area

➤ Generating in excess of 345 closed real estate transactions in 10 years generating more than $93M in closed volume.➤ Overseeing hiring, training staff, and providing consulting while holding all administrative team members accountable.➤ Building, implementing, and managing all systems for transaction coordination and internal/client communication.➤ Recruiting, hiring, onboarding, and training a staff of 5 sales and operations staff members for Casper Realty Group.➤ Overseeing financial management, regularly reviewing P&L, and finding cost savings opportunities of over $12,000.➤ Training new sales agents bi-monthly on successful techniques to increase sales pipelines and earning potential.➤ Providing special project and administrative support in order to ensure effective and efficient office operations.➤ Creating and implementing online and print marketing strategies to drive client engagement and increase opportunities.➤ Preparing financial reports and analyses, reconciling accounts as well as expense reports, and assisting with payroll.➤ Developing and implementing a daily, weekly, and monthly prospecting program for agents to increase sales volume.➤ Creating and maintaining a detailed operations manual that documents all systems, standards, and best practices.➤ Advising clients on market conditions, prices, mortgages, legal requirements, and related matters for buying/selling.➤ Managing financial systems including maintaining general ledger, managing budgets, and generating financial reports.➤ Cultivating an extensive network of attorneys, mortgage lenders, and contractors to successfully serve client needs.➤ Serving on the Associate Leadership Council to help set policy and procedures for an office of more than 500 agents.

Charlotte, Nc

➤ Managed large scale Treasury implementation projects for Large Corporate and Commercial Banking clients.➤ Led project teams and managed activities that requires long-term implementation, multiple departments, or high risk.➤ Ensured that appropriate business partners delivered required services to meet client timeframes and specifications.➤ Managed 10 Implementation Project Managers and monitored and tracked project milestones and deliverables.➤ Worked closely with Legal, Product, Operations, Technology, Risk, and Sales as well as senior/executive management.➤ Initiated, reviewed, and approved modifications to project plans as well as executed project communication plans.➤ Ensured all processes and procedures were compliant to mitigate operational risk and reduce any customer impact.➤ Assigned responsibilities and spans of authority to project personnel and ensured adherence to schedule and scope.➤ Consulted with business partners to clarify and define complex project requirements, business cases, and SOWs.➤ Coordinated recruitment and selection of project personnel and conferred with team to identify and resolve problems.➤ Prepared and maintained comprehensive project plans outlining all project deliverables, milestones, and resources.➤ Managed project execution and developed and managed work breakdown structure of information technology projects.➤ Led weekly project status calls to guarantee adherence to project plan and milestones and facilitate issue resolution.➤ Monitored performance of project team members, provided coaching, and documented performance feedback.➤ Served as a point of escalation on behalf of clients and handled any issues related to implementation activities.

Charlotte, Nc

Charlotte, Nc

➤ Recruited, hired, and trained team leaders, account managers, underwriters, and post closers to efficiently process loans.➤ Led and facilitated full cycle of mortgage operations for one of the largest wholesale mortgage lenders in the country➤ Managed and coached a of 25 technical support agents and implemented training programs to improve efficiency.➤ Developed deep relationships with sales account executives to support their efforts in driving in more loan volume.➤ Monitored employee performance and provided coaching and constructive guidance to address any areas of concern.➤ Drove mortgage operations across 17 branch sites to reduce redundancy, improve efficiency, and streamline processes.➤ Worked with management team to implement proper division of responsibilities to achieve highest productivity levels.➤ Evaluated costs, budgets, sales forecasts, and operational efficiencies to implement plans to increase profitability.➤ Prepared detailed reports on updates to project specifications, progress, conflicts or bottlenecks, and team activities.➤ Established procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.➤ Approved, rejected, and coordinated approval and rejection of real estate loans and presented effective solutions.➤ Minimized resource and time losses by addressing employee or production issue directly and implementing solutions.