I as Key Account Manager (KAM) has the task of managing a portfolio of VACPRO´s most important customers (key customers), and through customerspecific inquiries I secure individually tailored solutions and requirements for our customer to maintain success in either their production, R&D or own business.I work mostly with Industrial, Pharmaceutical and OEM customers as well as R&D.

Praktik- Implementering af fakturafil bogføringssystem hos KonditorBager butikker i DK- Support og vedligehold af fakturafil - Opsætning af leverandører og ændringer af data i e-conomic

Praktik- Bogholderi og Regnskabsafdelingen- Gennemfakturering, kreditering- Bogføring - Bankafstemning- KreditorafstemningAnvendelse af e-conomic, Aspect 4

Internal sales Manager - Budget responsible - Focus on growth and development in the windows industry/ small works at VELFAC- 20 employees reporting to me - different locations in DK.

Management- 1.st line manager | member of the management team |- Strategy and management including implementation strategies- Day to day management and operation of customer service with 5 direct reports- Casting and hiring new employees to customer service- Development and training of employees on products, sales, customerservice and ERP/IT Sales and customer service- Responsible for budget- Order book Responsible including maintenance of Trade Terms- Support for KAM and Field Sales- Logistics and supplies- Implementation of sales policy- Support online systems WSP, customer -related- Support for Returns and Complaints customer related- Responsible for the production and distribution of newsletters / promotional mailings customer -related output via the mail system Administration- Daily contact with: Partners including securing supplies TT and cooperation , Nordic head office in Stockholm including logistics, quality control of shipments , optimization , implementation, debtor department based on customer credit control- Visibility sales follow ups including order book and GAPIT Superuser:- Training and support of SAP/ERP systems in all levels - Nordic implementation and maintenanceStatistics:- Develoment and analysis of various financial and quantitative targets

Sales Backup at Brubaker men's clothing | partial Clair women's clothing Sales and customer service - Support Call of Danish, Norwegian customers by telephone and in showroom - Responsible for showroom products and update - Responsible for sales of samples - Sales-golf collection for selected customers - Sales-/ exhibition concerning. Selected Norwegian customers in Oslo - Insight into the design and selection of sales products, materials in consultation with the sales manager and sales staff.

7 years as Customer Service Assistant | - Responsible for telesales, complaints and returns. - SAP keyuser with responsibility for education of colleagues - Continuous system testing 3 years as Warehouse Assistant | - Responsible for the receipt of goods and packaging errors- Responsible for packaging and shipment to customers KAM 1 year as a Warehouse Assistant | - Responsible for packaging of goods and miscellaneous inventory corrections