Casper Thalund Email & Phone Number

Svendborg, Dk

Odense Kommune, Region Of Southern Denmark, Denmark

As a Competence Manager/People Leader, I ensure our workforce is skilled, motivated, and aligned with strategic goals. I manage talent development, conduct performance evaluations, and foster a positive, inclusive work environment to drive business success.

Odense, South Denmark, Denmark

Nordic It Denmark

Responsibilities - Manageing inplementation of our unique (non-MS based) solutions to large, international companies - Extended staff responsibility with employees in Dubai, Singapore and Denmark - total 15-man support and implementation team - Responsible for global customer satisfaction, service / support and deployment process for 6000 users - Responsible for internal IT infrastructure including contract negotiations, upgrades and future-proofing - Data Manager (GDPR) for the entire company - Personnel responsibility: Appraisal interviews | Salary negotiations | Hiring and dismissal Results- Responsible for more than 250 Enterprise software deployments - Deployments for customers of 10-500 global users - Launched a new business unit focusing on hosting the house's software for customers globally, resulting in annual revenue in the double-digit millions - Successfully defined and authored IT policy for the entire company - Developed an implementation strategy and process framework that ensures optimum - “no operational disruption” - of the product at the customer level

Nordic It Europe

Responsibilities- Head of the Service and Project department in Denmark with 5 employees Excerpts of Results:- Building a new and professional service department with clear performance parameters for employees - Ensured the process of vital customer feedback so that relevant departments could act accordingly- Responsible for all deployments of our software to customers globally

Nordic It

I continued my education as a computer technician at Nordic IT - Employed as a Service Technician during this period - Support and consultancy for the company's customers on their own developed software - Implementation of the company's products for customers around the world

First half of my training as computer technician, i did at Halberg A/SResponsibilities, examples:- System Administration- Network and server solutions- Project management- Helpdesk and Support for 140 employees

B.Sc It, Network And System Administration

Hhx, International Trade And Marketing