Cassandra Montgomery Email and Phone Number

• Provide comprehensive reports to regular teachers regarding lessons and student performance.• Provide instruction to students (K-12) in various subjects such as Social Studies, Language Arts, Math, Physical Education, etc.• Regularly engage with students while creating team building activities, which increases student motivation.• Adhere to the school’s policies and procedures to ensure student safety and achieve ideal learning outcomes.

• Served as organizational lead with the Florida Department of Financial Services (FDFS) to request extensions to remain in compliance, provide clarification on Florida Blue’s position, and track trends. • Provided guidance to escalation advocates to effectively respond to written and telephone inquiries received by the FDFS, Gubernatorial and Congressional representatives, attorneys, physicians, agents, the Better Business Bureau, Department of Labor, and members.• Facilitated project with the Service Training Department to develop and improve preparation for functional enhancements and Escalation operations. • Created and updated desktop procedures, departmental alerts, and Standard Operating Procedures to maintain business accuracy and consistency.• Managed and developed departmental reports to provide feedback and/or recommendations to internal business partners and perform inventory management.

E-5 | Second Class Petty Officer• Oversaw two major annual receivable and payable accounts inventory inspections for the Naval Air Station Norfolk, VA achieving scores of “Excellent”. • Assisted 10 other departments in instituting their accounting systems and establishing defined procedures.• Managed and delegated responsibilities to 18 Operation Specialists while serving as the Supervisor of the Operations Department.• Instituted major upgrades in the training program while serving as the Personnel Qualification Standard Manager.