• Facilitated research on comparable institutions of higher education; created spreadsheets including data• Assisted first-year students with advising, course registration, and time management questions over Zoom• Actively maintained the resource e-mail account; aided in processing confidential student information• Addressed student, faculty, and other visitors questions and concerns when supervising the front desk

• Responsible for all e-mail communications which included sending weekly reminders to the chapter and corresponding with advisors to diligently respond to candidate’s inquiries• Worked alongside executive board members to adapt to the virtual setting while still meeting chapter requirements set by the Beta Alpha Psi National Office

• Corresponded with university administrators to schedule games, tournaments and practices• Mentored teammates and fostered a welcoming environment; programed and supervised team practices• Managed all board members, delegated responsibilities, and confirmed duties were being fulfilled• Resolved disputes among team members

• Processed credit card, check and direct deposit payments and refunds; performed bank reconciliations• Prepared invoices and maintained billing for residential and commercial accounts• Entered vendor bills and verified vendor statements; requested missing documents; maintained professional relationships with vendors through continuous interaction • Primary office contact for customer’s inquiries regarding billing, accounts receivable, and accounts payable; collaborated with managers to resolve customer disputes • Trained new employees on accounting processes; responsible for managing new hires and their work load• Worked 60-70 hour weeks during Hurricane Isaias to provide emergency service to customers; assisted in the service department

• Participated in a mock simulation to develop an audit pitch to present to potential client Peloton, who was portrayed by Deloitte Partners and Senior Managers• Expanded knowledge of audit practices and technological innovations through workshops and webinars• Accepted a full-time job offer to begin as an Audit & Assurance Assistant in the Fall of 2022

• Interacted with waiters to maximize customer happiness• Delivered bread, food and drinks while collaborating with waiters and bartenders• Cleared table when guests departed and reset tables with new linens and silverware • Assisted in the kitchen under high volume and fast paced situations

• Greeted guests as the initial contact and escorted them to table or waiting area• Scheduled reservations and managed large customer crowds• Gained a knowledge of how to professionally handle customers with the utmost respect under all circumstances