Cassandra Cinar Email & Phone Number

Tokyo, Jp

Culver City, Ca, Us

Responsible for all IT Service Management Operations - Change, Incident, Problem, Escalation, and Service Catalog including governance and KPI performance within Global Infrastructure Shared Services Organization. Process Improvement and Customer Service within multiple Sony Business Units is a main focus.

Culver City, Ca, Us

Lead Sony strategic and tactical work streams responsible for engineering, implementation and operation of Global Database Technology, Shared Services, and architectural technology standards. Work closely with members of SPE management including senior business management to design, develop, and implement IT Database platform strategies to improve global capability and availability. Responsible for 3rd party management oversight of large team Database Engineers and Administrators responsible for the day-to-day operations, design and implementation, architecture and technology strategy includes ITIL methodologies.Continuous Process Improvement of operations level support and escalation for the Global Database Technology Teams. SLA and KPI review of vendor management service contracts. Maintain customer service and relationship management within Sony Business Units.

Plano, Tx, Us

Data Migration Lead responsible for working with several technical teams- Systems, Integration and Downstream systems, the Business teams and selected vendors to develop and lead the Data Migration Strategy and Execution Plan. Review strategy, current environment and roadmap, help to decide on methodology, and provide subject matter expertise for the this large scale legacy data migration current and historical transactions. Responsibilities include:Plan and manage the scope, schedule, resources, technical design, and overall quality of an assigned work stream escalating impact to Critical Path.• Manage the resources to the plan• Identify project issues & risks and develop the mitigation plans• Escalate issues and risks as appropriate• Build out and manage the work stream project plan including detailed tasks, hours, resources and dependencies to determine project schedule determining necessary hardware, software and resources, along with Core Estimation and Application teams for assigned work stream• Identify issues that would require a Project Change Request• Prepare project status reports and technical documents • Coordinate with technical resources for Change Management and Request For Change (RFC) processes• Coordinate project team meetings including meeting logistics, agenda and meeting minutes preparation• Assist with weekly and monthly project reporting • Assist with preparation project presentations to various levels within the organization• Develop and execute a large scale data migration strategy: -COTS implementation -Auto finance/Financial/Mortgage Services -Data quality assessment and cleansing strategies -Up and Downstream systems impacts and remediation -Risk mitigation • Vendor/Contract Management- Manage vendors and internal resources across work streams simultaneously• Manage onshore/offshore resources

Dallas, Texas, Us

Senior Technical Project Manager and Architect leading an IT Implementation and Integration, Cloud, Data Center Migration, CostPoint, Proliance, Reports and Dashboards, Data Warehouse, Web Applications, and Service Management (ITSM) project. Manage a team of business and technical staff that incorporates new technical approaches and improves key business processes using system development methodology, RAD, ITIL, and SDLC processes. Responsibilities include:• Create and maintain the overall project plan including technical architecture, schedules, issues, risks, assumptions, Financials, change orders, resources, and deliverables• Clearly communicate/present with all levels of stakeholders and team members• Responsible for managing the team including dedicated team members as well as matrix managed team members; effectively manage employees, contractors, vendors and consultants• Recommend best practices, efficient processes, performance measurements and tools to manage, measure, and improve Project Management; support process excellence initiatives to identify and successfully complete quality improvement projects that drive better results for customers and stakeholders• Manage several teams to deliver project deliverables on time per an approved schedule and budget• Coordinate with multiple business and technical teams in multiple locations within the overall program• Communicate project status and present to all levels of management effectively• Facilitate requirements gathering, vendor or tool selection• Support best practices and standards; focusing on ITIL and ITSM – Service Strategy, Service Design, Service Transition, Service Operation, and Continual Process Improvement• Create and manage the overall project plan, business case, scope, process flows, architectural diagrams, SLAs, and contractual documents

Burbank, Ca, Us

MIS and Corporate Projects - Lead DBA, DBA Director, OS Systems Software Executive Director, Corporate Projects Executive and Project Lead

Armonk, New York, Ny, Us

West Sacramento, Ca, Us

Various technical and lead roles on various CA DHS projects

Bachelor Of Science (Bs), Computer And Information Sciences

Master Of Computer Science, Mathematics And Computer Science